Michael Brand provided us with a high quality and professional experience. He was honest, respectful, friendly, attentive, polite, business well-known, responsive, and able to adjust to our customized inquiries. The process went smooth and fairly quickly. The ability to use website to choose the features one is looking for is great. The programming of the car went as expected. Overall, My husband and I had a very good experience while buying our first Land Rover vehicle.