Land Rover South Dade

Fake ads with unavailable car listings Unprofessional managers who don’t know their own availability managers who don’t know their own availability More

What a terrible service department, I dropped off my car 2 days ago, don’t have a loaner from them and they still haven’t even look at my car. What the other reviews say, rhetoric answers and lots of BS. Do 2 days ago, don’t have a loaner from them and they still haven’t even look at my car. What the other reviews say, rhetoric answers and lots of BS. Don’t take your car there!!!!! Carlos and Sam terrible service adjusters, and the manager Henry is less of help, as the other 2 service adjusters. More

Sales guys try to do their best until by a technical problem of a brand new car with only 4 days of use, one tow truck and 4 times claiming a technical issue, you will have to deal with someone who call problem of a brand new car with only 4 days of use, one tow truck and 4 times claiming a technical issue, you will have to deal with someone who calls himself Ryan the Sales Manager. This guy Ryan not only threatened me with sending the car to a pond but calling the police to report as stolen the piece of crap loan car they gave my wife. He didn’t care the car had a fault or that is was me who was calling to find a solution to ha a reliable car. By all means, please stay away fro this dealer. More

The dealership South Dade Land Rover refused to work on my vehicle. Customer service is absolutely horrible and intolerable. The Service Director Dayron Gonzalez personally called me and stated that the d my vehicle. Customer service is absolutely horrible and intolerable. The Service Director Dayron Gonzalez personally called me and stated that the dealership will not work on my vehicle in retaliation from me calling Land Rover Corporate Offices related to there unprofessional service practices. I would highly recommend that anyone wanting to get their Land Rover serviced, not to use this dealership. They are unprofessional, retaliatory, and totally lack the moral standards to take care of their customers with courtesy and respect. More

This is the worst car agency I have ever metI bought a This is the worst car agency I have ever met I bought a Land Rover in january 2019 First the seller and financier deceived us, telling us that they This is the worst car agency I have ever met I bought a Land Rover in january 2019 First the seller and financier deceived us, telling us that they were going To assume the last payment of the car that was going to deliver..... lies later I got the statement Then we had problems with the cooling liquid we had to take it by crane to the dealer and they can believe a car that is paid so expensive the dealer had no loaner to give me, I had to be without a car for two days You talk to the manager and it’s like talking to the wall They don’t have customer service never again in my life when I delivered the less of the car I return to that dealer I do not recommend them More

I am extremely satisfied with the ease of buying a Range Rover. Our sales assisstant Jordan Crespo was magnificent! My husband and I test drove two models and right away were offered a great price for the m Rover. Our sales assisstant Jordan Crespo was magnificent! My husband and I test drove two models and right away were offered a great price for the model I liked and were able to finalize the buy in less than 2 hours. I have been to many car dealers in my life; from BMW's to Mercedes and VW but I had never had such a positive, fast and pleasant experience as this one. I was even able to turn in my previous lease at this dealership even though it is from another make. Jordan also was very diligent getting my Range Rover before it was scheduled for delivery. He has been very accesible and eager to help. What a great experience getting a vehicle from Land Rover of South Dade! Silvia BM More

Horrible service department Making an appointment means nothing. They take your car in at the appointment but do not actually look at car for several days. I took my car in with Making an appointment means nothing. They take your car in at the appointment but do not actually look at car for several days. I took my car in with an appointment and, when pressed, they admit that they would look at the car in three to five days. If they have to order parts it would take more days before any work is done. They will not provide you a loner if you did not purchase the car at that dealership. They lie about the progress and then try to up sell you on other services. More

Excellent experience I just finalized the lease of my 2019 Range Rover Sport HSE. I shopped for this car at 3 South Florida Land Rover dealerships and got the best deal he I just finalized the lease of my 2019 Range Rover Sport HSE. I shopped for this car at 3 South Florida Land Rover dealerships and got the best deal here at South Dade. Thanks to Roberto Avila, my sales consultant, for making the negotiation and finalization of the deal such a pleasant experience (most of it was done painlessly via email!). Thanks also to Jose Cardona, the Business Manager, for his consummate professionalism (Robert and Jose are also very personable guys, too!). Jose has a very bright future in the business. Emanuel, who spent an hour with me going over all the vehicle's tech systems and who will come to my office in a few weeks for a follow-up, was also very helpful and a patient teacher. More

Fernández Until today I was not completely sure what was happening with my 2017 Range Rover car until I went to service (Land Rover South Dade) dealers and repo Until today I was not completely sure what was happening with my 2017 Range Rover car until I went to service (Land Rover South Dade) dealers and reported my vehicle to the assigned service manager, Richard Valdivia, an excellent person and very attentive. He discovered, while doing the annual checkup, that the front camera of the car had never worked, he reported this to the technician and head of service in that dealership, Jose Mojeda, who claimed that the camera was broken due to a large frontal impact on my vehicle, a diagnosis that took me by surprise since the car was brand new and did not have any mark or bump, after many days with a rented Chevrolet Cross I was told I had to pay $ 603.00 for the camera to be fixed and I did not believe this was right so I called Land Rover USA and an investigation was done where it was decided that I should seek a second opinion at other dealerships. Days later I had an appointment at Land Rover fort lauderadade, it took me 55 minutes to get there. There I was greeted by attentive and responsible people, who had no debt or commitment to me, who had not sold me the car, had never met me, but their kindness and professionalism surpassed everything and Mrs. Karin Vargas and Mr. Mike Kennom fixed the problem for me in less than 15 minutes. The camera was not broken, it was simply disconnected, as I had said it had never worked, and it only cost me a “thank you” and my thanks once again goes out to that team of professionals from LAND ROVER FORT LAUDERDALE. It's shocking that the service and management of Land Rover South Dade is so poor and that it puts a high-end car firm such as Land Rover so far below the bar of excellence and service that is expected. I want to include that the man that sold me this car, Rene Lopez spoke several times with the manager of Land Rover South Dade and the manager was adamant that the camera was broken and not simply disconnected, as it was in actuality. More

Great experience with Sales Consultant Victor Andrews Victor’s superb customer service, patience, attentiveness made my experience at South Dade Landrover one I will never forget. My family and I are so a Victor’s superb customer service, patience, attentiveness made my experience at South Dade Landrover one I will never forget. My family and I are so appreciative that he strived to make us comfortable and happy during our decision making process. He was very personable and kind that we chose to name our car after his new born beeautiful daughter “Aubrey”. Thank you Victor for taking your time with us! Also special thanks to Juan Palaez for his knowledge and patience with educating us on the features of the car after signing. Ortiz Fam! More