Land Rover Sudbury

They got me in but service took longer then excited. They waived the labor charges which was really amazing and awsome customer service. When I went to pick up my car at 5:30 they said it was being clea They waived the labor charges which was really amazing and awsome customer service. When I went to pick up my car at 5:30 they said it was being cleaned, by 6:15 i went up to see if they were done. When I drove off I noticed it had not been washed as the windshield was still dirty and al my floor mats were missing. It took days for them to find them and get back to. Communication is spotty at best and it felt like they thought I was lying about the floor mats until they finally found them. Still don't have them back More

We had great experience at this dealership, they made it fast and simple, and Emmanuel did everything necessary to ensure we were satisfied. fast and simple, and Emmanuel did everything necessary to ensure we were satisfied. More

Car was ready before I was. all services were professional completed. Would give excellent rating. all services were professional completed. Would give excellent rating. More

Manny and the finance team did an excellent job with the trade-in process and Manny was top notch during the sales process. He has an easygoing and engaging approach and let’s the customer make the decisio trade-in process and Manny was top notch during the sales process. He has an easygoing and engaging approach and let’s the customer make the decision. More

Very helpful one professional. Went above and beyond to answer my questions. I would definitely return. Went above and beyond to answer my questions. I would definitely return. More

Bryson was engaging, friendly and extremely helpful explaining my first service appointment with my new Evoque. explaining my first service appointment with my new Evoque. More

I feel the dealership is awesome I always get great service. And Bryson is my man! service. And Bryson is my man! More

Ryan was very helpful and great to work with. I appreciated all he did for me while my car was being serviced. I appreciated all he did for me while my car was being serviced. More

Normally I have an excellent experience at LandRover in Sudbury. This past experience started off terribly. I had triple a deliver my car. It was somehow lost for days. LandRover had no idea that I had my Sudbury. This past experience started off terribly. I had triple a deliver my car. It was somehow lost for days. LandRover had no idea that I had my car dropped off. I had to call triple a to make sure it was dropped off at the right location. There was some confusion about the method they contacted my partner and I with. We asked LandRover to contact my partner directly. It took them a couple of days to get that right. They somewhat made up for this by allowing something that may have been just out of the warranty, to be covered. The person I picked it up from was friendly. Between the car being lost, waiting for a part to come in, and my busy schedule as a small business owner, they had my car for two weeks! Two whole weeks that I had to borrow cars and move things around with a newborn. LandRover also made up for this somewhat by getting my car inspected for me and changing the oil. Overall I am happy with somethings but very surprised at the service I received this time. LandRover is usually, in my experience with them, better. Lastly, I was driving home and I smelled burning rubber. The concerning kind. I thought it was another car because it has to be, my car is very new. It happened again and now I have to call to get it checked out. I am not looking forward to the process again but not many people can work on my car so I almost have to go to LandRover. This is my honest feedback. More

Land Rover Sudbury Service and Sales team are consummate professionals who cares about their customers. They will go above and beyond to ensure the best service possible. Best experience ever!! professionals who cares about their customers. They will go above and beyond to ensure the best service possible. Best experience ever!! More