Land Rover Sudbury

Land Rover of Sudbury took complete advantage of me and sold me an absolutely dangerous mess of a pre-owned vehicle. Not only did they not do a thorough quality review of my vehicle as promised and adve sold me an absolutely dangerous mess of a pre-owned vehicle. Not only did they not do a thorough quality review of my vehicle as promised and advertised (or they did and disregarded it), but they also neglected to fix and replace broken items, even after making me aware of them, and then tried to make me pay for their negligence. Just for reference, I'm talking about things like literally rotting axle boots with fluid leaking all over them, multiple fluid leaks, broken & leaking water pump, busted PVC, broken super-charge snout, & more...you name it. I am truly one of those people who tries to only leave 5 star reviews, but this is by far one of the worst and most shocking experiences I have ever had, and I really dont want anyone else else to go through this. Basically, I bought a car in April and 3 weeks later it needed about $8k worth of work to make it safe to drive, including an actively leaking water pump. After trying extremely hard to get an official breakdown of the necessary repairs and the associated costs, I finally spoke with my advisor on the phone who told me that the sales team would be covering the repairs. Sweet, right?! I mean, rightfully so. Well they forgot (or neglected) to replace the actively leaking water pump, which caused another $10k in damage 2 weeks later. That damage then caused my mother and I to break down on the highway this past week on the way home from the hospital with a smoking engine and a lit-up dashboard of warning lights and all types of unwanted excitement. The car was towed back to Land Rover of Sudbury for the 2nd time since picking it up mid-April. 2 days later, they had the service rep text me to apologize and say that they never replaced the water pump and wouldn't be able to cover the repair caused by that same water pump...can you even imagine? PLEASE DO NOT BUY A CAR FROM THESE PEOPLE!! More

Timmy, treated me with professionalism, urgency and kindness. Finance team was helpful and not pushy. kindness. Finance team was helpful and not pushy. More

Once again, I was well taken care of with servicing my 2022 Land Rover Discovery. The service team went over my car in detail with up coming safety information and ended with a wash and cleaning the floor 2022 Land Rover Discovery. The service team went over my car in detail with up coming safety information and ended with a wash and cleaning the floor mats. Meanwhile, waiting in the service area, I helped myself to two delicious cappuccinos from their coffee machine (which was better than any coffee house around) as I caught up with a book during my scheduled service. The staff was helpful and in constant communication giving a full report sent to my email after service completed. I will always make the time to allow Land Rover of Sudbury to assist in my repairs as they have displayed professionalism and earned my confidence as a customer. More

Excellent car purchase experience! . Timi is highly professional. Ricky and the whole team, too. Very highly recommend Land Rover of Sudbury for your next car purchase! . Timi is highly professional. Ricky and the whole team, too. Very highly recommend Land Rover of Sudbury for your next car purchase! More

Always a great experience. What stands out most about Sudbury Land Rover, is the level of customer service. Everyone I interact with there is always friendly, respectful, and a What stands out most about Sudbury Land Rover, is the level of customer service. Everyone I interact with there is always friendly, respectful, and attentive, which makes the entire process of dealing with car issues feel easy and far less stressful. More

Craig is always very helpful. I find that he has excellent attention to detail and and always goes the extra mile . He is an outstanding employee! I find that he has excellent attention to detail and and always goes the extra mile . He is an outstanding employee! More

team did a great job! keep up the good work! time did a great job keep up the good work! time did a great job More

Timi went above and beyond to work with my schedule and met me before the shop was open. Highly recommend his service! met me before the shop was open. Highly recommend his service! More

I had a great experience working with this dealership. The entire process was straightforward and stress-free from start to finish. They were easy to work with, transparent throughout, and very fair in th The entire process was straightforward and stress-free from start to finish. They were easy to work with, transparent throughout, and very fair in their pricing. What I appreciated most was the no hassle approach. There was no pressure, no games, just clear communication and a smooth transaction. The team was professional, responsive, and respectful of my time. I would absolutely recommend them to anyone in the market for a Range Rover and would not hesitate to work with them again. Thank you Alex, Amir, and the rest of the team. More

Everything here was excellent at the dealership, and I would definitely recommend the service here. would definitely recommend the service here. More