Land Rover Sudbury

My husband and I decided to purchase a Discovery Sport . We had the pleasure of working with Antonio Isaac. He was great to work with. Not once did we feel pressured and we took our time deciding which . We had the pleasure of working with Antonio Isaac. He was great to work with. Not once did we feel pressured and we took our time deciding which one would best suit us. When the time came to buy, everything went smooth without any glitches. We will definitely recommend Antonio and this dealership to our family and friends if they want to have a great car buying experience! Christine C More

My experience with Range Rover began with the former management which allows me to understand the negative reviews I see. However, the new management has completely turned the car buying/maintaining exp management which allows me to understand the negative reviews I see. However, the new management has completely turned the car buying/maintaining experience around from top to bottom. My previous experience was so terrible and everything was handled so poorly. However, the new manager clearly wants excellence at every corner and he achieves that. The staff has had many changes which have resulted in consistently kind, helpful, timely responses and handling of any and all issues. When I first purchased my car, I was ready to tell people to go anywhere but here. However, now I encourage anyone I know to try out Range Rover Sudbury. I had a very unique situation and it was handled perfectly by management. Mike Knox is a genuine, compassionate, and hardworking manager who wants you to have the best possible experience. He spoke to me the way you’d speak to someone you care about. It was more than a sale to him. When making such a large, expensive purchase, you want to go somewhere that they understand the weight of the purchase and have your best interest in mind, not just theirs. The car buying experience can be an imperfect one so you want to feel you are working on a team with the dealer. For that and more, go to Land Rover Sudbury. More

After visiting the sales department and working for the past few weeks with John, I wanted to take the time to say how polite and accommodating he was. John was eager to show us any car we wanted to see/te past few weeks with John, I wanted to take the time to say how polite and accommodating he was. John was eager to show us any car we wanted to see/test drive, he never pressured us, and he wanted to make sure we chose the car we loved. His laidback, but professional, attitude was a success as we chose a beautiful car earlier this week and weren’t rushed into a hasty choice! Very pleased More

Entire experience, from Sales to Finance, was exceptional! My experience at Land Rover of Sudbury was excellent. I worked with Antonio Isaac in Sales, which may have been the pivotal deciding factor. Antonio My experience at Land Rover of Sudbury was excellent. I worked with Antonio Isaac in Sales, which may have been the pivotal deciding factor. Antonio was very candid, sociable, and efficient throughout the whole process. In particular, Antonio's veracity is what made me decide upon sticking with Land Rover as opposed to another dealership quite literally right next door. Moreover, the finance director, Jeff Tucker, was one of the most jovial and pleasant individuals I have encountered. Jeff did not push upon us any incentives; instead there was a focus on ensuring that any incentives were understood and waived/accepted upon our own accord. I highly recommend Land Rover of Sudbury. More

After inquiring online about a vehicle I was promptly called back by Melissa, she was very courteous, professional and helpful on the phone. Soon after I received an email highlighting our conversation a called back by Melissa, she was very courteous, professional and helpful on the phone. Soon after I received an email highlighting our conversation and confirming my appointment. The morning of the appointment I received a call with the name of the salesperson assigned to me. Upon arrival at the dealership I was greeted by Antonio he was very professional and helpful on the day of my purchase. It gets better! Being from out of state, Antonio went the extra mile in helping with the VIN check, registration and delivery of my vehicle to me. All and all he made buying a new vehicle a pleasure! Would highly recommend! Thank you! More

antonio was the best salesman I ever dealt with Antonio was the best salesperson I've ever dealt with. I don't see his picture in your group and I believe your site has some sales people listed that Antonio was the best salesperson I've ever dealt with. I don't see his picture in your group and I believe your site has some sales people listed that don't work their anymore. Antonio thanks More

My car buying experience I bought a used SUV at Land Rover Sudbury and the vehicle was excellent. My sales guy Manny Diaz was great. He helped me through the process and the s I bought a used SUV at Land Rover Sudbury and the vehicle was excellent. My sales guy Manny Diaz was great. He helped me through the process and the sale & beyond. More

Had my vehicle in for routine maintenance and the whole process was extremely satisfactory from start to finish! Will definitely be bringing my vehicle here again! process was extremely satisfactory from start to finish! Will definitely be bringing my vehicle here again! More

2+ Months with No Response on Service Issue The taillight on the Range Rover Velar we leased a few months ago has been malfunctioning (constant strobing, and turn indicator does not function, cr The taillight on the Range Rover Velar we leased a few months ago has been malfunctioning (constant strobing, and turn indicator does not function, creating a safety issue). We called the service dept after Thanksgiving several times to schedule a time for the car to be picked up and for this safety issue to be resolved. After weeks of not getting a reply, we finally called Land Rover USA's customer service department on December 30 and left a message about the poor service we were receiving from the dealership. After four days of no response from LR USA, we called again on January 3. They contacted LR Sudbury and were told they were booked until February. Seriously? We called with an issue at the end of November, and the soonest they can fix it is over two months later? Something VERY wrong there, since we have had excellent interactions with them in the past. This is our sixth Land Rover in 20 years, and if this is the service we can expect, it will be our last. More

Good service even through difficulties Working with Max was a pleasure and he was helpful even when we ran into issues with the title. Great service overall, the only thing would have been Working with Max was a pleasure and he was helpful even when we ran into issues with the title. Great service overall, the only thing would have been more frequent updates of the status. More