Land Rover Sudbury

5 star treatment every time This dealership is amazing and treats you so well every time you step in the door. The store manager (Ben) goes above and beyond and stands behind eve This dealership is amazing and treats you so well every time you step in the door. The store manager (Ben) goes above and beyond and stands behind every car he sells. One of the most honest guy's you can find in the business. Thank you More

Busy Mom 9 years ago, when I was 8 months pregnant with our first child, we started shopping for SUVs. My husband would tease me about getting a minivan. I rea 9 years ago, when I was 8 months pregnant with our first child, we started shopping for SUVs. My husband would tease me about getting a minivan. I really wanted a Land Rover but he thought that I was nuts due to the cost. I convinced him to visit Land Rover, Peabody as we live on the North Shore. They took us for the test ride on the small fake mountain which was fun. We looked at a couple of used LR3s but I wanted something a little newer. While there, I also learned that Land Rover Peabody would not provide a loaner vehicle during service unless I bought a brand new SUV. Then, I found a few sales demos for sale at the Land Rover Sudbury dealership. I was hesitant due to the distance from Gloucester. However, the low mileage on each vehicle was enticing. From our first visit to the Sudbury dealership, I was blown away by their customer service which was markedly different from the North Shore dealer. We bought one of the sales demos, a silver LR3 that I Loved. Sudbury provided a loaner car during each and every service picking up my car in Gloucester while dropping off the loan. My son spends time at MassGeneral for appointments and sometimes overnight visits. More than once, Land Rover Sudbury has met me right at the hospital to pick up my car for service. With young children, especially one with a health issue, knowing I never have to worry about transportation is just amazing. The LR3 did not have a 3rd row therefore I traded it in at Sudbury for a black LR4 that seats 7. Perfect for carpooling and long trips. I call the service department from time to time with inane questions and I'm always struck by their patience and kindness. I called the service department this morning and told Tom that the coolant is leaking. I know that they are booking appointments weeks in advance right now as I originally had a regular service booked for May 29th. But, Tom said "have the car towed in and we will get it in." Just amazing service. When Tally's Towing picked up my LR4 this morning, I explained why we bought the car all the way in Sudbury rather than locally. He said that he finds the folks working there to be polite and friendly to the tow truck drivers as well. When you are working with the public, you are in the people business. Sometimes folks understand that and sometimes they don't. I am very grateful for the Sudbury Land Rover dealership! More

Easy breezy I was hesitant to take a drive all the way from the South Shore, but the pre-owned 2013 Lexus RX350 looked great in the pictures, and was a great pric I was hesitant to take a drive all the way from the South Shore, but the pre-owned 2013 Lexus RX350 looked great in the pictures, and was a great price for the miles. Very happy we did. We had driven several other cars at multiple dealers. All of which were quite nice, but we couldn't find the "right" one, be it either the price, or the details of the vehicle. This one had it all. Nice comfortable showroom, beautiful Jags and Rovers over which to drool! Matt Phillips took us on a nice route to put the RX through the paces; I'd be remiss to not mention how scenic it was. After driving it, there was no haggling over the vehicle; just a quick point-counter point on the value of our trade, and deal done. Very simple! Matt was very attentive in assisting us through the entire process. When I mentioned that it might be difficult to come back to Sudbury to pick up the vehicle, the response was, We'll bring it to you. That's exactly what happened. Vehicle was delivered to my work, shiny as new, and with a full tank of fuel. What more can you ask? Can't wait to take it to the Cape this weekend! This is my second car in a row from Herb Chambers. I've driven over 50 miles to each dealership, and have been happy I did. More

Outstanding customer service and follow-up! Stopped in to checkout the Evoque and left with a brand new one in Aintree Green. Could not be happier (well, a slight exaggeration - there are some r Stopped in to checkout the Evoque and left with a brand new one in Aintree Green. Could not be happier (well, a slight exaggeration - there are some real Jag beauties there)! I feel that I made two new friends as well as trusted advisors in dealing with Anthony Carbone and James Affannato. Both employees are a credit to the company. They are friendly, knowledgeable with great listening skills and are truly enthusiastic about their cars. I felt I made a very good deal with them on my purchase and trade-in. I will not hesitate to refer my family, friends and colleagues to this dealership and to Anthony and James specifically. Thank you, David K. More

Treated as valued clients Tom Shusda led a very thorough service team as he researched an engine issue with our 2008 Sport HSE. After presenting us with our options, we decided Tom Shusda led a very thorough service team as he researched an engine issue with our 2008 Sport HSE. After presenting us with our options, we decided to look into buying a new Sport HSE. Ryan Gravelle was exceptional in educating us and taking the sales process at our pace. No high pressure tactics that are typical at some other car dealerships. He was very patient and professional and we appreciated his professionalism. Would highly recommend this team to anyone! More

best customer service ever Matt and Anthony really worked with us to find the best car and great trade in value for our old landrover. We have been bought cars from a lot of ven Matt and Anthony really worked with us to find the best car and great trade in value for our old landrover. We have been bought cars from a lot of vendors over the years but this was the most pleasant experience we have had so far. Thank you guys... we love the car... More

Best Land Rover Dealership in New England My wife and I have been buying Range Rovers from Land Rover Sudbury for the past four years. We have had Sports, and Full Size Rovers (6). The sales t My wife and I have been buying Range Rovers from Land Rover Sudbury for the past four years. We have had Sports, and Full Size Rovers (6). The sales team is easy to deal with and the service department will come all the way out to Central MA to pick-up and drop off a loaner car for any services needed. This is by far the best Land Rover dealership in the northeast. The General Manager (Ben) always makes his presence known to be sure you get the best buying experiance and deal. Michael and Kim Cantwell More

Beyond Your Expectations! The sales personnel, Rusty Johnson, in particular went above and beyond to provide optimum customer satisfaction. From paperwork being brought to Bos The sales personnel, Rusty Johnson, in particular went above and beyond to provide optimum customer satisfaction. From paperwork being brought to Boston to be signed to expedition of delivery of vehicle. The kindness as well as the amount of time (over an hour) shown to my teenage son, who visited the dealership with me and had numerous inquiries was treated with such an abundance of respect...we left the dealership with the thought "Wow, what an unbelievably great guy that Rusty is".... More

New Car Search My experience with Land Rover Sudbury has been consistently excellent. I have purchased and service 4 Range Rovers with LRS during the past 12 years. My experience with Land Rover Sudbury has been consistently excellent. I have purchased and service 4 Range Rovers with LRS during the past 12 years. The new car sales experience provides sufficient information with no sales pressure. The service department is thorough and efficient. I plan to continue to work with LRS. More