Land Rover Sudbury - Service Center

It was absolutely awful! I will never buy another vehicle from Herb Chambers. There is a systemic problem with my car windows and they charged $1500 in labor to replace a $2 I will never buy another vehicle from Herb Chambers. There is a systemic problem with my car windows and they charged $1500 in labor to replace a $259 part. Awful. More

The service team is amazing! ! The way they greeted me, provided me a loaner same day, diagnosed the issues SAME DAY. They were able to fix the issue the same day and next day my ! The way they greeted me, provided me a loaner same day, diagnosed the issues SAME DAY. They were able to fix the issue the same day and next day my car was ready for pick up. They were fast, efficient and made sure to follow up the next day to ensure my car was driving as it should. Derek was the service advisor assisting me and he was super communicative and helpful. I will definitely come back in the future. I highly recommend this place to anyone who needs service on Land Rover / jaguar vehicle! You will not regret it nor be disappointed! They aim to please and always inquiring how they could do better. More

Derek, and his team are fantastic and have always taken great care of our Range Rover! great care of our Range Rover! More

The service manager was very knowledgeable and helpful. The work was performed and executed thoroughly. The work was performed and executed thoroughly. More

The service department excelled. With my problem, Matt made sure all concerns were met and exceeded. With my problem, Matt made sure all concerns were met and exceeded. More

Matthew was extremely helpful and friendly. He made my service appointment a breeze and helped get me a loaner car to get to my appointment when it was discovered tgat my appointment would tak He made my service appointment a breeze and helped get me a loaner car to get to my appointment when it was discovered tgat my appointment would take longer than previously thought More

Very difficult to make a service appointment. I never received a call back from 4 messages left on The automated message system. The Wait for availability of loaner is too long. Previously worked I never received a call back from 4 messages left on The automated message system. The Wait for availability of loaner is too long. Previously worked in close proximity to the dealership, now over an hour away . Really not convenient More

Courteous, gave me a loaner, fixed the problem after 3 visits, respectful, knowledgeable… very high hourly rate visits, respectful, knowledgeable… very high hourly rate More

We are very unhappy about our recent service with you. On Monday, February 24, we had a 10am appointment and they took the car in right away. however, I did not get any feedback until about 2pm. I On Monday, February 24, we had a 10am appointment and they took the car in right away. however, I did not get any feedback until about 2pm. I had been waiting for the car during that time and had to ask them 3 different times for any updates. Twice they were still waiting to diagnose the vehicle and on the 3rd time, at 2pm, they informed me that they needed to keep the car overnight. They ordered an Uber and paid for the Uber to Sutton. They also paid for the Uber the next day. When they called me the next day, they mentioned that they needed to order a part. This part was on back order and they would let us know when the part came in. The part came in, but they never called me . They only confirmed that the part was in when I called about the status this past Monday, March 3. We have no idea when the part actually did come in, but nobody called us to schedule the appointment. The soonest available date they offered us was Friday, March 14. The service has not been good. They did not offer a loaner either. I gave you two because we did appreciate that you paid for the Uber both directions. More

The people who work at Sudbury Land Rover are very helpful. I have had nothing but good experiences getting my car serviced. helpful. I have had nothing but good experiences getting my car serviced. More