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Land Rover Tampa
Tampa, FL
366 Reviews
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Showing 366 reviews
December 27, 2021
When I scheduled the service appointment, the receptionist was not friendly. She had an attitude when I asked her questions. A requested the valet service with a rental vehicle and I asked her receptionist was not friendly. She had an attitude when I asked her questions. A requested the valet service with a rental vehicle and I asked her if there was an additional charge for the service as this was the first time requesting valet service. She said she didn't know as she only schedules the service. She said I would need to talk to the service department. My question seemed simple, but she was very crass with her reply for a simple question she should have know the answer to. The valet service was scheduled for 10:00 but the arrival ended up being 12:45. My wife had to rearrange her schedule because of how late the driver was. We did get updates to the delivery time by text and a phone call which I appreciated. The vehicle was somewhat clean upon return, but it looked like whoever did the cleaning rushed through it and didn't really care. When you spend over $700 on a service you think the vehicle would return with a thorough cleaning. The cup holders were dirty, the cargo area was not even touched, and the rest of the vehicle was only half vacuumed. A positive was all the services I requested were completed. More
by garyj5485
Employees Worked With
SAM FALBO
Verified CustomerDecember 18, 2021
Excellent professional service . The employees seemed genuinely happy to give the buyer a great experience. A few days after driving off the lot Mason gave a follow up call to see how everything was goin genuinely happy to give the buyer a great experience. A few days after driving off the lot Mason gave a follow up call to see how everything was going. More
by SUEKOTCH11
Employees Worked With
Mr. Rogers, MASON KEITH HILL
December 16, 2021
Ambi was amazing. Very professional and very knowledgeable. Thanks for such great service. I look forward to doing business with you all again knowledgeable. Thanks for such great service. I look forward to doing business with you all again More
by SHARONJONES515
Employees Worked With
Ambi, AMARPAL SINGH BHAMRA
December 14, 2021
Veronica Carwell was delightful to work with. She followed up with me consistently keeping me up to date every step of the way. The process in purchasing and driving out of the lot was 1 hour, in and followed up with me consistently keeping me up to date every step of the way. The process in purchasing and driving out of the lot was 1 hour, in and out and they walked me thru all the bells and whistles of the RR. Thank you! More
by JAIRO.CARDONA
Employees Worked With
VERONICA CARWELL
December 14, 2021
While they were extremely busy, they made provisions to fit me in to check a tire that continued to lose air. They discovered the damage in the tire, replaced it and had me on my way so I could travel safe fit me in to check a tire that continued to lose air. They discovered the damage in the tire, replaced it and had me on my way so I could travel safely for the holidays! More
by PATRICE.VANCE
Employees Worked With
MATTHEW MINCEMEYER
December 03, 2021
I'm taking my car in again, first for indicator warning on dash, now for car leaking water and oil. Car never leaked oil before.. Needless to say, not a happy customer at this point. Will update review a on dash, now for car leaking water and oil. Car never leaked oil before.. Needless to say, not a happy customer at this point. Will update review as the experience with the Tampa Land Rover evolves. More
by GAILMYERS10
Employees Worked With
MATTHEW MINCEMEYER
December 01, 2021
I have been dealing with Matt M. in Service for years now. Every single time he greats me with a smile, always has answers to my questions and clearly works hard at his job. Matt is definitely the reason now. Every single time he greats me with a smile, always has answers to my questions and clearly works hard at his job. Matt is definitely the reason that I use this dealership! More
by LORILONGDEN
Employees Worked With
MATTHEW MINCEMEYER
