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Land Rover West Houston

Katy, TX

Overview
Reviews
Vehicles
4.7
280 Reviews
Call Dealership (877) 205-6157
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20415 Katy Fwy

Katy, TX

77450

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Showing 280 reviews

April 20, 2024

My service advisor Doug was great! He took care of my service appointment and made for a seamless transaction! More

by Annsleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Apr 22, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 18, 2024

Brady has been nothing but amazing at helping me navigate any issue I have with my Discovery. He is always quick to reply and quick to get my issues taken care of! Even after the work is completed, he will f More

by Bobbijorakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
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Apr 20, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with Brady! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
April 14, 2024

Usually Dealer offer better price for trade-in but this time they not even Match market offer for my trade-in More

by Alexpanjwani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Benson Kendrick
Report | Print
Apr 16, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8906 to discuss what we can do to help.

Helpful
April 02, 2024

Efficient and very knowledgeable on the brand as well as Houston streets and vehicle capabilities More

by Allen Lazenby Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hudzietz and Annie Tran
Report | Print
Apr 05, 2024 -

Land Rover West Houston responded

Hi Allen, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Helpful
April 01, 2024

My service manager Brady is always super helpful and prioritizes communication with me and getting my vehicle fixed as quickly as possible. More

by HoustonGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Report | Print
Apr 03, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
March 24, 2024

Polite , efficient , friendly and knowledable . Recieved truck back in a timely manner . Coffee available upon arrival More

by lindabonner1
Recommend Dealer
Yes
Employees Worked With
Morris service advisor
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Mar 26, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Helpful
March 22, 2024

Very professionals and accommodating. The dealer manager came twice to check on us and the accounting department is excellent More

by hfelkassas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica
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Mar 25, 2024 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
March 21, 2024

Danny was terrific! Efficient and friendly. I would love to do business with them again. More

by rchoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Terry
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Mar 23, 2024 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
March 20, 2024

Donavan was very knowledgeable and service was top notch. I was in and out very quickly More

by shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas
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Mar 22, 2024 -

Land Rover West Houston responded

We are pleased to hear you had such a positive experience with us, Shawn! We do hope we can be of assistance in the future. Take care!

Helpful
March 19, 2024

Dealership is always willing to help and assist with any needs. The team is always frigidly and delightful to provide the best customer service More

by Ikraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Report | Print
Mar 21, 2024 -

Land Rover West Houston responded

Hi Ikraa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
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