Land Rover Woodland Hills

Do yourself a favor go to another dealership!!! (unless you like to be patronized, lied to, told nothing is wrong with your vehicle until the warranty is over) I have an 06 LR3, the worst car I ever bou you like to be patronized, lied to, told nothing is wrong with your vehicle until the warranty is over) I have an 06 LR3, the worst car I ever bought. it breaks down on it's own, in the driveway!!!!! to make matters worse, the dealer and LRNA does not even stand behind their brand. I'm about to take the car back to LR of encino. They worked on it two weeks ago and $700 cost later, the warning re-appeared again on the "i" dashboard. The only reason it's going back to that excuse of a dealership is to rub it in their face on how pathetic of a bunch they are. I'm still surprised that that dealership or LR in general still in business..... few of my friends wanted to buy a LR, word of mouth is very powerful.... I advise them against it and explain to them the headache and money wasted. 99% of them change their mind and go for MBZ or even Japanese SUVs..... Last word of advise....DO NOT BUY A LAND ROVER....IT IS A MONEY PIT More

the reason i give RR Encino a terrible score is i have been lied to and received terrible service over warranty work that i had to fight to get done , i had a wobbly drivers seat which i was told by the s been lied to and received terrible service over warranty work that i had to fight to get done , i had a wobbly drivers seat which i was told by the service manger was a safety feature !!! and was also told by the RR rep it didnt move .the service manager told me this was the first she knew about the seats wobbling nobody elae had this problem ..... i spoke to a mechanic on the forecourt and he said it was common .... who was telling the truth the mechanic or the service manager? you choose ... I could bore on about this dealership but i wont ... they will smile ans take your money for sure but if you expect a quality service ... go else where as they are very busy down there talking to attorneys about lemon law ... More

I had been working with the salesman for over 1 week. We agreed a price on the car. I filled up their online application (to secure the sale). I told the salesman I would be paying cash but needed 3 busines agreed a price on the car. I filled up their online application (to secure the sale). I told the salesman I would be paying cash but needed 3 business days to get the cash to him. He even told me that he would drive the car some 300 miles to personally deliver it to me. I found out on the day I thought the car was being delivered that it had been sold to someone else a few days earlier. The management of this dealership is unethical. They are liars. Please stay away. Denzil Samuels - Senior Vice President SalesForce.com More

This is the 4th vehicle I've purchased from this awesome dealership. The sales team and service team feel more like family than a "car dealer." I've never had any issues that weren't quickly resolved. Th dealership. The sales team and service team feel more like family than a "car dealer." I've never had any issues that weren't quickly resolved. This is the first used car I've purchased from them, and this was without a doubt the best used car buying experience I've ever had!!! Hands down!! More

This was the best dealership experience I've had. Christine basically made the deal before I ever stepped foot at the dealership.Great communication through emails and phone calls. Great service, get Christine basically made the deal before I ever stepped foot at the dealership.Great communication through emails and phone calls. Great service, get experience, and most of all, great price! Thanks Christine. More

I have to say this was the best car buying experience I have ever had. The response time was very fast as I had inquired online and received a return phone call rather quickly. They found the exact car I w have ever had. The response time was very fast as I had inquired online and received a return phone call rather quickly. They found the exact car I wanted, price was good and the whole process went smoothly. The customer service was great and Christine personally delivered the car to my home, something almost unheard of these days. I very much recommend this dealer and if you can, deal with Christine. More

I was so disappointed with LR Encino that's why I am writing a review. I purchased my 1st LR with them and the CS is poor! Reg maintenance appts usually return the car clean (at least with other dealers writing a review. I purchased my 1st LR with them and the CS is poor! Reg maintenance appts usually return the car clean (at least with other dealers)-they only wash the interior! Gary in particular was very rude. Sales reps didn't give proper intro of the car (lazy!). I tried to purchase another RR Sport from them and the sales rep totaly forgot my specifications. A total waste of time! So I went with another dealership where I was given attention and VIP treatment (and I am not celeb)! LR Encino used to be Terry York and was much better then. Please train your people to be more courteous and informative and not be a typical 'used car' salesman! You can do better than that! More

I have been an oner of Land Rover vehicles for over 10 years and never have I received such awful service from this individual. His unpleasant demeanor made me decide to not purchase yet another vehicle years and never have I received such awful service from this individual. His unpleasant demeanor made me decide to not purchase yet another vehicle from the Land Rover Encino. He belongs in a Chevy truck dealership rather than a Land Rover dealership. More

Land Rover Encino has a great location; close to celebreties & if you happen to be one, you will be treated well, as I have witnessed. I am amazed that anyone would continue to deal with this dealer celebreties & if you happen to be one, you will be treated well, as I have witnessed. I am amazed that anyone would continue to deal with this dealership, but for convenience. They attempted to fix the little door that covers the gas tank 3 times, and the same with the horn - the small spring poppd out 5 times; these issues were NEVER resolved by LRE, but by a very competant local mechanic. WELL WORTH THE DRIVE TO GO TO THOUSAND OAKS, IF YOU WANT TO HAVE A PLEASANT EXPERIENCE. I HIGHLY RECOMMEND DAVE BOUCHARD IN THE SERVICE DEPARTMENT; KNOWLEGEABLE, FRIENLDY AND VERY SERVICE ORIENTED. Arlene Grant Sediqzad More