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Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
177 Reviews

177 Reviews of Land Rover of Chantilly - Service Center

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June 30, 2024

Provided thorough and complete service and also provided me with piece of mind as I prepared for a long trip. More

by Rob F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lindsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romel Dantzler
Jul 17, 2024 -

Land Rover of Chantilly responded

We're so glad you had a positive experience. Thank you for the great review, and we hope to see you again soon.

June 30, 2024

Great staff, great service. Always on time and always provide transparent advice. Very grateful to everyone that makes owning and maintaining a car in good standards a pleasant More

by Aisha Malik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ
Jul 17, 2024 -

Land Rover of Chantilly responded

We appreciate your kind words and look forward to serving you again. Thanks for choosing us for your car needs!

June 29, 2024

Long-time customer and will continue to be. As long as they Service Advisors like James Manikat are there. He helped me do the impossible by keeping my vehicle on the for 300k miles and hopeful More

by dagreen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

We're delighted to hear you had a great experience. Thanks for sharing your positive feedback with us! We're committed to making every visit as pleasant as this one.

June 28, 2024

Excellent customer service. Very knowledgeable and courteous. Jaime handled my situation perfectly. I’d recommend them highly More

by ajcecchini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

Thank you for the five-star review! We look forward to seeing you again and continuing to meet your needs. Your support means a lot to us and helps us to keep improving.

June 28, 2024

Incompetent mechanics. Get a different story every time I’m there. One visit I’m told a cross arm needs to be replaced. Next visit I’m told the cross arm is magically fine More

by Krush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Bejarano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Land Rover of Chantilly responded

We are sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

June 27, 2024

Just went for inspection and rear windshield wiper blades change. Everything went well. James handled it well. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

Thank you for the wonderful review! We appreciate your support and look forward to assisting you in the future

June 27, 2024

Land Rover Chantilly has been Always professional and friendly in their services. They took good care of their customers More

by tezcani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cengiz "CK" Kilinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

Thanks for the awesome review! Your satisfaction is important to us, and we're happy to hear we met your expectations.

June 27, 2024

Land Rover Chantilly rescued me when my air conditioner die during a heat wave and could not have been nicer about it. Ana was great to work with and got me back on the road as quickly as possible. More

by Holly Bazemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

We're happy to hear you had a great experience. Thanks for the positive feedback, and we look forward to serving you again.

June 27, 2024

Communication is awful Pre maintenance service took 2 weeks to complete No one answers any phone unless it’s William More

by Lukejakenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

We are sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

June 26, 2024

Pleased with the service and the staff. The pickup and service from Lyft was pleasant and on time. No problems so far. More

by Osterman.georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mattze
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fontan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Land Rover of Chantilly responded

Thank you for your positive review! We're glad we could help and look forward to serving you in the future. Your support encourages us to provide the best service possible.

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