Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Landers Chevrolet Cadillac of Joplin
Joplin, MO
1,238 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities.
At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,238 reviews
February 16, 2019
Great personal interaction and service It isn’t just what they did, the personal interaction, making me aware of things needed without any pressure was great. Lou was awesome as a service r It isn’t just what they did, the personal interaction, making me aware of things needed without any pressure was great. Lou was awesome as a service rep. More
by MARKMCFAMILY
Verified CustomerEmployees Worked With
Lou Quinn
February 16, 2019
Fair deal all around It took some time and effort on both sides, but we are completely satisfied with our purchase, trade-in, and financing. Before you arrive, know what It took some time and effort on both sides, but we are completely satisfied with our purchase, trade-in, and financing. Before you arrive, know what you want and what your trade-in is worth. These people will work with you. We would buy here again. More
by DADDYBACON
Employees Worked With
two others but I can't remember their names., Johnnie Wilson, Tony Munter
February 16, 2019
Waiting area is mediocre Service was fine. No complaints with work but just came in for oil change and tire rotation. WiFi is terrible when you need to do work. No snacks o Service was fine. No complaints with work but just came in for oil change and tire rotation. WiFi is terrible when you need to do work. No snacks or beverages you don’t have to pay for. Bottled water cooler empty. Cadillac Bentonville is 10x better More
by Anon
Employees Worked With
Can’t remember
February 16, 2019
Excellent experience!! Johnnie helped us within a couple days to find exactly what we were looking for. They worked with us and made us a great deal!! Johnnie helped us within a couple days to find exactly what we were looking for. They worked with us and made us a great deal!! More
by Garyp01
Employees Worked With
Johnnie Wilson, EJ Crawford, Wes Simmons
December 31, 2018
2016 Chevy SS Mark was amazing to work with!! Finance takes a long time to get done. Feel like we got low balled somewhat on our trade in Mark was amazing to work with!! Finance takes a long time to get done. Feel like we got low balled somewhat on our trade in More
by Shaw01
Employees Worked With
Mark
October 17, 2018
Great trade. We traded a 16 Silverado for an 18. We were able to keep payments the same. Staff was friendly and helpful. We will use this dealership again. We traded a 16 Silverado for an 18. We were able to keep payments the same. Staff was friendly and helpful. We will use this dealership again. More
by Mlemolo
Employees Worked With
Pete, Wes Simmons, Tab bluejacket
October 15, 2018
Service Truck Fairly quick service for all I had done. Adjusted my initial appointment time to fit my need. Cost a little more than I expected, labor for transmiss Fairly quick service for all I had done. Adjusted my initial appointment time to fit my need. Cost a little more than I expected, labor for transmission service a little high for just flushing and new fluid added. More
by Boomer
Employees Worked With
Vance Stansill
October 14, 2018
Completely unprofessional deal. I negotiated a deal for a new escalade with a salesman via phone and text as I live over an hour and a half away from Joplin. We agreed upon a price I negotiated a deal for a new escalade with a salesman via phone and text as I live over an hour and a half away from Joplin. We agreed upon a price and scheduled a time, a Saturday, to drive to Joplin. When I arrived at the dealership and reviewed the vehicle I was ready to consummate the sale. Before I could get started the sales manager told me the price we agreed upon was not available and he increased it over $3,000. No explanation was given. I was not willing to meet their price or adjust higher as I feel I negotiated in good faith. I was also upset because I wasted a weekend day on a futile deal. To make matters worse, the salesman contacted me before I left my house to drive to the dealership to make sure sure I was coming. When did the deal change? I will go out of my way to NEVER deal with this dealership every again and will go OUT OF MY WAY to caution others from buying from this business. It's unfortunate too....the Escalade was beautiful. More
by nonono
Employees Worked With
Neal, unknown sales manager
October 12, 2018
Customer service Vance Stansill was very helpful. I was in and out in no time. I will continue to get my oil changes in the future with Vance. Vance Stansill was very helpful. I was in and out in no time. I will continue to get my oil changes in the future with Vance. More
by Lyxa
Employees Worked With
Vance Stansill
October 07, 2018
Great Service I have been taking my CTS to Crossroads for several years and have never been disappointed in the quality of service Cory is the best I have been taking my CTS to Crossroads for several years and have never been disappointed in the quality of service Cory is the best More
by Happy customer
Employees Worked With
Cory
