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Landers Chevrolet Cadillac of Joplin

Joplin, MO

4.5
1,216 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,216 reviews

April 20, 2024

I had a repair scheduled for 9:30 am and was told that I would be able to be shuttled back home and then picked up when the service was done. When I showed up I was told that they had no shuttle, they appar More

by borginla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get her name.
Apr 22, 2024 -

Landers Chevrolet Cadillac of Joplin responded

We appreciate you taking the time to let us know about your experience. The nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like discuss this further. Please contact me so we can address and remedy your concerns. Rob Whittaker | General Manager

December 08, 2023

When I called to make an appointment, the service dept. was able to work on my car the following business day. My car was picked up and returned so I didn't have to leave work. I received a detailed descri More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Your kind words and fantastic review are greatly appreciated, BL! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Your Friends at Landers Chevrolet Cadillac of Joplin

December 08, 2023

Everyone was so kind and very understanding that I was a first time car buyer. More

by Hannah Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Landers Chevrolet Cadillac of Joplin responded

We appreciate you for letting others know about your experience, Hannah! If you ever need anything in the future, please don't hesitate to let us know. Take care! Your Friends at Landers Chevrolet Cadillac of Joplin

December 07, 2023

Cory got us in the same day, he has always been efficient and helpful over the years. More

by mwhitwell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory in the service department
Dec 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

It’s great to know that Cory provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Your Friends at Landers Chevrolet Cadillac of Joplin

November 29, 2023

Cooper done an absolutely fantastic job! ! Well satisfied with his services! Will definitely use him again. More

by chadmooresmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Mac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graysen Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylon Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Chad, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Your Friends at Landers Chevrolet Cadillac of Joplin

November 28, 2023

As always, the service department at Landers took exceptional care of me and in addition saved me money. It's places and people like this that keep me as a loyal Chevy owner More

by GREGWEST50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 29, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Your Friends at Landers Chevrolet Cadillac of Joplin

November 22, 2023

Kasi Goff is the one and only Service Advisor for me. She is fantastic. She always gets things right and done in a timely manner. Very professional and helpful with any questions I have. Thank you K More

by brett.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Nov 22, 2023 -

brett.black responded

Kasi Goff is simply the best!

Nov 22, 2023 -

brett.black responded

Great job.

Nov 27, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Brett, thank you for the awesome feedback! You're right, Kasi is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Your Friends at Landers Chevrolet Cadillac of Joplin

November 20, 2023

Chance was the best in being patient with our questions and spending time with us so we could get to know the vehicle before purchase. Shaun expedited the sale and made it possible for us to receive the t More

by amneff9
Recommend Dealer
Yes
Employees Worked With
Chance and Shaun
Nov 22, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Your Friends at Landers Chevrolet Cadillac of Joplin

November 20, 2023

Got everything done quickly and well, staff was very friendly and helpful, did not waste my time More

by Ripstar32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Nov 22, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Your Friends at Landers Chevrolet Cadillac of Joplin

November 16, 2023

Awesome staff at this location! Techs got the job done quickly. All around great experience. More

by jamesford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Nov 17, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for your excellent input, James! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Your Friends at Landers Chevrolet Cadillac of Joplin

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