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Landers Chevrolet Cadillac of Joplin

Joplin, MO

4.5
1,238 Reviews
Landers Chevrolet of Joplin is a family of people who want to make sure your vehicle servicing, purchasing or leasing experience is fulfilling and positive. As your local Chevy and Cadillac dealership, we're here to provide the automotive support that shoppers throughout the greater offers everything from a robust selection of new Chevrolet, Cadillac to used cars and a certified GM service center. No matter your reason for visiting, you can count on us to attend to your individual needs and priorities. At Landers Chevrolet Cadillac of Joplin, we are committed to providing excellent customer service and a friendly atmosphere. Our staff is knowledgeable and dedicated to helping you find the perfect vehicle for your needs. We offer a wide selection of new and used cars, trucks and SUVs at competitive prices. Stop by our dealership today to experience the Landers Chevrolet Cadillac difference!
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4630 E 32nd St

Joplin, MO

64804

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Showing 1,238 reviews

March 17, 2020

Stepped up and corrected. Pete Hizen and Rob Whittaker stepped up and followed thru with previous commitments that were not honored and ignored by previous management. Previou More

by peaa1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Whittaker
Mar 18, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write us a follow-up review! We're glad to know that we were able to address your concerns and make the situation right. We look forward to serving you in the future!

March 16, 2020

Great service, The service department is top-notch. People are friendly and considerate and they took care of my needs in a timely fashion. I recommend their serv More

by cheri.endicott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Mar 17, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write us a five-star review, Cheri! We love knowing that our service department took care of all your needs while being friendly and efficient! We hope to see you again for your next appointment!

March 10, 2020

Great Dearlership Caring staff and easy to deal. Very good cars and Trucks. Lots of them to choose from. Would go to there again sometime down the road. More

by MIKE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 12, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for writing us a five-star review, Mike! We're glad you experienced our friendly staff and wide selection of vehicles! We'll see you next time!

March 07, 2020

Great Service The service department makes purchasing a vehicle at this dealership more than worth its weight in gold. They take care of business and make sure the More

by Jan@1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Q
Mar 09, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for writing us a fantastic review, Jan! We love knowing that you appreciate our service team and enjoy all that our dealership has to offer! We look forward to seeing you next time!

March 05, 2020

Very good and very fast. We had two vehicles serviced. A lot of timely maintenance taken care of. Maintenance is the life of your vehicle. Maintained a 1998 Chevy Venture Van More

by KENNYHOAGLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansil
Mar 05, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write us a positive review, Kenny! We're glad you received wonderful service at our dealership! It was our pleasure to take special care of your Venture so it safely transported you around for 18 years! We look forward to seeing you again next time!

March 03, 2020

Malibu recall Thank you for taking care of my car! Staff worked hard to make this time productive and efficient ! Care and Quality Service, and prompt time in Ser More

by PATJANLOU63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn, Jason Testerman
Mar 04, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write us a review! We love knowing you had a fantastic experience bringing your Malibu to us for its recall appointment! It was our pleasure to make sure you received quality service and had an efficient visit! We hope to see you again next time!

March 01, 2020

These were all really great people to work with, it took a little bit of time because we were only about to get there in the evening time and they all made it such a smooth process. They weren’t pushy at al More

by BLINAM96
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Harrison
Mar 02, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write us a five-star review! We love knowing that you had a smooth and easy experience purchasing your new vehicle from Landers! It was our pleasure to make sure you weren't put in a pushy situation and you left our dealership happy! We hope to see you again for your first service appointment!

February 25, 2020

Always do a great job and they’re always tell me about any other issues that concern my vehicle! Great place to do business for my GMC! More

by honger
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Feb 26, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for taking the time to write us a five-star review, Honger! We love knowing that you enjoy the service we provide on your GMC! We'll see you next time!

February 24, 2020

Terrible follow thru Follow thru is terrible. Purchased used Ford Edge from them and found two wheels were damaged as well as missing the rear headrests. Told them I w More

by peaa1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Hizen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameron Fruchtl, Wes Simmons, Bill Ryan, Jeff Equevilley
Mar 02, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Peaa1129, this does not sound like something that should happen at our dealership. If your wheel repair was disclosed on the "we-owe" statement then your wheels will get fixed. Your new Ford Edge should have beautiful, shiny wheels! We'll check your paperwork and have our management team reach out to you soon. Thank you for bringing this to our attention.

Mar 02, 2020 -

peaa1129 responded

I was in contact with Pete Hizen last Monday (February 24th) via text and he still has not replied. (His and Landers silence speak volumes) I have since gone out and purchased two new (used wheels) for our Edge. I now need to have the Edge serviced. Dripping grease from the transfer case. Supposed to have a three month warranty on the car. Purchased December 13th. I am afraid to call and have service set up. Figure I will get screwed on that also. Getting ready to file a complaint with the Better Business Bureau. No one should have to put up with this. Just be truthful and honest. I guess Bill Ryan's quote from the Joplin Globe dated November 8,2018 rings hollow. (We're firm believers in taking care of the customer. Not just during the sale but after the sale. )

February 23, 2020

Thanks to "The car guy" After being disappointed at another dealership we decided to give it one more try. We were not very optimistic however our sales person Shawn was so r More

by frrescuehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn "The car guy" Iseli , Tony Munter
Feb 24, 2020 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for writing us a five-star review! We love knowing that Shawn took great care of you every step of the way during your new truck purchase! It was our pleasure to make sure you got a great deal! We look forward to seeing you again for your first service appointment!

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