Landers Chevrolet Cadillac of Joplin

Direct... to the point. No back and forth....Direct... to the point. Easy to work with..... Ben and EJ were aware of my needs and took care of them. No back and forth....Direct... to the point. Easy to work with..... Ben and EJ were aware of my needs and took care of them. More

GREAT SERVICE FAST, GOOD SERVICE. GOT ME SCHEDULED THE NEXT DAY. MY WIFE BROUGHT THE CAR IN SHE WAS TREATED WITH RESPECT, GOT RIGHT IN AND RIGHT OUT. THANKS FAST, GOOD SERVICE. GOT ME SCHEDULED THE NEXT DAY. MY WIFE BROUGHT THE CAR IN SHE WAS TREATED WITH RESPECT, GOT RIGHT IN AND RIGHT OUT. THANKS More

Horrible Customer Service Do not go to this dealership! We bought our Equinox from Crossroads, who was bought out by Landers a little over a year later. Now Landers is refusing Do not go to this dealership! We bought our Equinox from Crossroads, who was bought out by Landers a little over a year later. Now Landers is refusing to honor contracts that were made with Crossroads. You have to turn in your original contract and they still are not going to honor all of it. We could have saved thousands of dollars by buying this exact same car from a different dealership (because they both had to bring it in), but we bought it because we were supposed to have oil changes for life and free tires for life after buying the first set. We have now been told that the tire contract is null and void and that they will only honor the oil changes if we can provide the original contract (even though it is on file in their computer system, this I actually saw for myself). Of course, the free oil changes also go hand in hand with a lifetime guarantee for the engine if we use a special additive and only get the oil changed at the dealership! This dealership is nothing but a scam! They tried to tell me that this is common practice but what should be common practice is taking care of your loyal customers. That is how you ensure that they come back! I will not buy anything from this dealership ever, no matter what kind of sale they are having or how cheap it is! More

PM Service I would have given 5-stars but setting up service on the internet is pointless. There were so many options to choose from that it is confusing for I would have given 5-stars but setting up service on the internet is pointless. There were so many options to choose from that it is confusing for the customer. I would highly recommend linking the options with the user's sign on and the package they have. For example, I have oil and engine for life. Either I should be able to clearly see those options OR it should be linked to my car/user account and automatically selected. If they were automatically linked, I could then deselect those services and select alternative services. In addition, I chatted with someone when setting up the appointment. They indicated a service representative would contact me same day to determine what services to select for the oil and engine for life. I never received a call. 5-days later I accessed the site and selected what I thought was relative to my needs. I will say, once I arrived for my appointment, Corey was outstanding as always. More

I always have a wonderful experience with Landers Chevrolet. I always have a top notch experience with Landers Chevrolet. They have a wonderful staff of people that always take great care of my auto needs. I always have a top notch experience with Landers Chevrolet. They have a wonderful staff of people that always take great care of my auto needs. More

Above and beyond “good guys”! I was unhappy with my vehicle, requested trade, they worked out a favorable deal! Rating this Dealership tops based on efforts to make me a happy cus I was unhappy with my vehicle, requested trade, they worked out a favorable deal! Rating this Dealership tops based on efforts to make me a happy customer! Thanks to Bill Ryan, Nate Clem, Kevin Ledbetter, E J Crawford. More

Great It was a pleasure doing business with Johnie Wilson.for a car salesman to bend over backwards to help myself to this new truck I would recommend anyon It was a pleasure doing business with Johnie Wilson.for a car salesman to bend over backwards to help myself to this new truck I would recommend anyone to look Johnie up Thanks Again Johnie JACK LEMASTERS More

Super duper Great service and great experience no pressure sales and they could answer all my questions very fast at getting me approved for financing and provide Great service and great experience no pressure sales and they could answer all my questions very fast at getting me approved for financing and provided a price that worked for me More

Johnnie and Carl were great to work with! Very Helpful! This was my first daily driver I have purchased in almost 10 years. They made me feel comfortable and no hassle sales was great!! All around made the This was my first daily driver I have purchased in almost 10 years. They made me feel comfortable and no hassle sales was great!! All around made the process comfortable for me. More

Good Job - Solid Service & Timeliness Have always done everything they said they would and have always maintained a timely schedule. They have worked on multiple vehicles of mine and alwa Have always done everything they said they would and have always maintained a timely schedule. They have worked on multiple vehicles of mine and always done good. More