Landers Chrysler Dodge Jeep RAM - Service Center

The most professional service department here in Little Rock! They took care of everything I needed and kept me involved via text and email along the way. I will never take my car anywhere else! Rock! They took care of everything I needed and kept me involved via text and email along the way. I will never take my car anywhere else! More

When I showed up for my appointment to have a repair for an emission recall, I was told they didn’t have the parts in stock. This was frustrating since I had made the appointment two weeks earlier through y an emission recall, I was told they didn’t have the parts in stock. This was frustrating since I had made the appointment two weeks earlier through your call center (transferred to them by someone at Landers Dodge). I was advised by the service tech to ask to speak with them and not the call center so they could verify the parts are available. I needed my oil changed and tires rotated so it wasn’t a total waste of time. Fortunately, Heather was able to reschedule the recall repair for the following morning. Heather was very professional and provided excellent customer service. More

Took my '16 Ram 2500 to Landers w/ a recurring CEL. Their inspection ultimately found metal shavings in oil from camshaft failure. FCA's recommended fix was to replace engine. Took several weeks to acquire a inspection ultimately found metal shavings in oil from camshaft failure. FCA's recommended fix was to replace engine. Took several weeks to acquire and install reman engine. For me, it was a long and frustrating time to be w/o my truck but my service advisor, Tracey Schrupp, kept me informed with regular updates on progress of repairs. I truly appreciate Tracey's help in getting my truck repaired. She made the process much easier to bear. More

Awesome service each time. Christopher makes sure I am kept updated on my vehicle status. Everyone is very professional. I won’t every hesitate to bring my vehicle back. kept updated on my vehicle status. Everyone is very professional. I won’t every hesitate to bring my vehicle back. More

Kristen was very helpful I like your messaging system it helps having a direct touch with the customer. Awesome service will come back soon. Thanks. helps having a direct touch with the customer. Awesome service will come back soon. Thanks. More

Excellent, great communication with the service rep Chris. Great followup on a complex engine replacement as he worked through Jeep engine to Jasper engine to surprise finds once the work started. Ve Chris. Great followup on a complex engine replacement as he worked through Jeep engine to Jasper engine to surprise finds once the work started. Very fair with the billing. More

Very clean and friendly. Kristen was very knowledgeable about what was done and what was needing attention in the near future. She also was very attentive to any questions I had. about what was done and what was needing attention in the near future. She also was very attentive to any questions I had. More

WONDERFUL SERVICE!!!AS WELL AS TIMING.I HAD RECALLS AND WONDERFUL SERVICE!!! AS WELL AS TIMING.I HAD RECALLS AND THE JEEP WAS DONE WITHIN HOURS! I APPRECIATE YOU FRIENDLY SERVICE AND MASTER TECHS!! THANKS WONDERFUL SERVICE!!! AS WELL AS TIMING.I HAD RECALLS AND THE JEEP WAS DONE WITHIN HOURS! I APPRECIATE YOU FRIENDLY SERVICE AND MASTER TECHS!! THANKS!!!! More

Why are there no females listed as service advisors ? It was a woman who assisted me with my recall servicing but yet I see no females who work in the service department listed. So to whom should I give cr was a woman who assisted me with my recall servicing but yet I see no females who work in the service department listed. So to whom should I give credit to if they are not properly represented here ??? More

Tracey Schrupp does an excellent job keeping her customers informed and service on schedule. The tech also found a needed service that was covered under warranty. I appreciate that level of pro-acti customers informed and service on schedule. The tech also found a needed service that was covered under warranty. I appreciate that level of pro-active maintenance. More