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Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

4.3
1,237 Reviews

1,237 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

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November 15, 2022

Laura went above and beyond to help me. She kept in constant contact to make sure I was helped and kept me in the loop to know what was happening! I have never worked with a dealer that wor More

by Chris T.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for leaving a review, Chris! We agree that Laura is awesome and are happy to hear she could provide you with five-star service. Just let us know if you need anything else, you are always a valued customer!

November 07, 2022

Laura is an angel! She went above & beyond to make sure that my experience at Landers was perfect. I would highly recommend Landers Chrysler Dodge Ram and will be calli More

by katroberts09
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Laura Mullinax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for the five-star review. We love Laura and we're thrilled to hear how great she was for you. Come back anytime!

April 28, 2022

It took too long. If you make an appointment you shouldn't have to wait over an hour for your car to be finished. More

by REE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tim Baker
Apr 29, 2022 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us feedback. We're going work harder towards completing maintenance appointments so you can get in and out quicker. We hope to see you again soon so we can show you our efforts.

April 27, 2022

Nice and Friendly people there and nice environment good deal on car and work with you More

by RUBY.BENTON.RB
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Had a horrible experience last week but the dealership called and apologized and I really appreciated that. I waited 4 hours for a oil change which is unacceptable but having the dealership recognized tha More

by VSPOT181
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Justin Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Landers Chrysler Dodge Jeep Ram responded

We want to apologize again for the delay with your oil change. We will continue to progress and grow for our customers!

April 22, 2022

Good job with oil change and tire pressure sensor replacement. Took a little longer than I expected. The invoice stated it did the multi-point inspection but not a printout of what was checked. More

by EJones
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Cervantes
April 21, 2022

Work was completed in a timely manner and the service was outstanding. So glad I bought from Landers. More

by TTABATHA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent Jones
April 15, 2022

Great service. Timely response. Good diagnostic evaluation and clear recommendations for repair. Very friendly staff More

by Jy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Milam, Brent Jones, Tim Baker
April 14, 2022

Had my car for 2 days without servicing it. I told them I would pick it up and when I came to get it they had no idea where it was parked. More

by mrjawright
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
No idea.
Apr 18, 2022 -

Landers Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave this review. We regret to hear that your pick-up process didn’t go smoother on your last visit. We will review our processes to make sure we do better next time.

April 07, 2022

Very nice customer services, I’m very thankful of Heather Allen on customer services, I will recommend her!! More

by linovejf
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Heather Allen
1
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