Landers Chrysler Dodge Jeep RAM - Service Center

Chris, Tracie and the service team are always on point, engaged and informative. They always exceed expectations. It's very much why I've maintained service at the dealership since purchase. engaged and informative. They always exceed expectations. It's very much why I've maintained service at the dealership since purchase. More

Service was coordinated to take care of all 3 issues (2 recall, 1 part replacement) at the same time, since I live over 2 hours away. Took less time than anticipated and service was performed/completed as recall, 1 part replacement) at the same time, since I live over 2 hours away. Took less time than anticipated and service was performed/completed as promised. More

My service was horrible. I came in on 9-1-2020 to get a oil change, tire rotation and to have my tires looked at due to my tire pressure light being on. I was told at the end of my service that I needed a oil change, tire rotation and to have my tires looked at due to my tire pressure light being on. I was told at the end of my service that I needed a new tire because the light in question had a slow leak. It was explained to me that once a tire was in stock I would be given a call to bring my vehicle back in to be repaired. Well, after 2 weeks of waiting I called the dealership on 3 occasions only to be told that hadn't received a tire yet. After not hearing back from Chris as promised, I returned to the dealership on 9-25-2020 and spoke with a service manager who then told me they did have a tire but I would have to pay the deductible along with waiting on my vehicle to be repaired. No one was empathetic to my situation nor apologized for the inconvenience. I think this needs to be addressed. More

Friendly service department everyone asked if I needed help nice clean bathrooms in and out in a timely manner will definitely come back again thanks help nice clean bathrooms in and out in a timely manner will definitely come back again thanks More

The 2nd attempt was better than the first but still lacked communication. If this wasn’t during a pandemic, it would have a lower rating. lacked communication. If this wasn’t during a pandemic, it would have a lower rating. More

Landers is the friendliest dealership I’ve visited. They did a thorough job on my Jeep, and I’m satisfied with the service. I enjoyed everyone there. did a thorough job on my Jeep, and I’m satisfied with the service. I enjoyed everyone there. More

Thankfully I was one of the first as the shop was opening. Wait time was better than past visits because of that. I will try to schedule it that way in future. opening. Wait time was better than past visits because of that. I will try to schedule it that way in future. More

Excellent service very professional.Our first time to Excellent service very professional. Our first time to use Steve Landers Jeep Service Department and we were very impressed. We were impressed with t Excellent service very professional. Our first time to use Steve Landers Jeep Service Department and we were very impressed. We were impressed with the repair work and the comprehensive explanation of the problem. More

Landers is always courteous and quick. Heather in the service department keeps me updated on my car’s progress. The service guys are always friendly. service department keeps me updated on my car’s progress. The service guys are always friendly. More

I always have a good report with the dealership. Every time I come in it’s a good experience. Just wished they had coffee to drink again. Other than that it has been a good experience time I come in it’s a good experience. Just wished they had coffee to drink again. Other than that it has been a good experience More