Landers Chrysler Dodge Jeep RAM - Service Center
Little Rock, AR
1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center
Great customer service and service!!! Would definitely recommend!!! I have never been disappointed any time that I have been there. I really do love this place! recommend!!! I have never been disappointed any time that I have been there. I really do love this place! More
Super Service! They picked up my truck and finished working on it in record time! Very friendly and very accommodating! Brent Jones was so helpful. He let us know wh They picked up my truck and finished working on it in record time! Very friendly and very accommodating! Brent Jones was so helpful. He let us know what was going on and gave updates on the service. More
Extreme Level of incompetence Vehicle took a ridiculous length of time to be repaired and after waiting months to get the vehicle back, the work performed was shoddy and had to go Vehicle took a ridiculous length of time to be repaired and after waiting months to get the vehicle back, the work performed was shoddy and had to go to back to Steve Landers Chrysler Dodge Jeep Ram Service center on a tow truck. Service advisor was difficult to get a hold of for status updates, nobody seemed to know anything and a real lack of urgency in getting my vehicle repaired correctly and in a timely manner. Will never give this place my business again. More
If you cant get it fixed here, just take it to another one. I showed the dealership an update on my 2019 Ram that the dealership is supposed to fix under warranty. My dealership said, they don't get paid for i I showed the dealership an update on my 2019 Ram that the dealership is supposed to fix under warranty. My dealership said, they don't get paid for it and I would have to take it up with Corporate. So I did. They attended to call Steven Landers Jeep Ram numerous times and they would call corporate back. Corporate advised to take it to Campbell in Bryant. I did and they fixed the issue under warranty like the paperwork said. I don't know why I am so many issues with Steven Landers Jeep Ram but Im using Campbell Ram in Bryant now. More
Replace Cabin Vents I keep my ram in a trailer shed and never noticed the leak behind the back seat after serious rain we received a month or so ago. Steve Landers servi I keep my ram in a trailer shed and never noticed the leak behind the back seat after serious rain we received a month or so ago. Steve Landers service department replaced both cabin vents that were leaking. They did a fantastic job. Accordingly they claimed that this was a first for them. Most people I have discussed this with have never heard of the issue. Thank you Steve Landers More
Was told that they would have my truck done the same day but wasn’t. Then they gave me a loaner and was done the next day. So, I was please how they quickly handled the situation so I wasn’t without a vehic but wasn’t. Then they gave me a loaner and was done the next day. So, I was please how they quickly handled the situation so I wasn’t without a vehicle and didn’t charge me for it. More
Oil change and fuel filter change......180.00 I went in with a coupon for a 29.99 oil change, inspection, and tire rotation. I asked to get the fuel filter changed as well. 4 hours later I was t I went in with a coupon for a 29.99 oil change, inspection, and tire rotation. I asked to get the fuel filter changed as well. 4 hours later I was told my bill was close to 180.00 dollars. I asked for a price breakdown and the oil change was 29.99, the fuel filter was 9.99, so that old me that basically the labor was 140.00 dollars to change a fuel filter. which takes at most 10 minutes as it has three screws that you unscrew take off the the old filter and put on the new one, done. I asked about the insane cost of the service and 45 minutes later was given 50 dollars off my bill. which means they still charged me 90.00 dollars for 10 minutes of labor!! So crazy even for a dealership in my mind. I wont be back. More
3hour waiting on vechile 3hours to get oil changed and diagnosed oil pressure sensore gave me price of $800.00 to replace. I thought this should have been replaced under exte 3hours to get oil changed and diagnosed oil pressure sensore gave me price of $800.00 to replace. I thought this should have been replaced under extended warranty. I got it replaced elsewhere for $438.00 More