Back

Landers Chrysler Dodge Jeep RAM - Service Center

Little Rock, AR

3.2
1,242 Reviews

1,242 Reviews of Landers Chrysler Dodge Jeep RAM - Service Center

Sort by
December 18, 2019

Customer Service Customer service was great... Chris L is great! He always provides excellent service. My service needs are always addressed and met. They get me and o More

by CGARDNER0696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Dec 19, 2019 -

Landers Chrysler Dodge Jeep Ram responded

CGardner0696, we appreciate your review! We're thrilled to hear that Chris provides you with excellent service and helps you get in and out efficiently. Thanks for sharing about your five-star experience!

December 18, 2019

Excellent service! Steve Landers Chrysler Dodge Jeep continues to exceed my expectations! Great, competent service. They helped my husband and I with a recent recall and More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen, John
Dec 19, 2019 -

Landers Chrysler Dodge Jeep Ram responded

happy customer, thank you so much for your review! We'll be sure to let Heather and John know that you appreciated their service and that they went above and beyond to exceed your expectations! Thanks for the five-star recommendation and we hope to see you again for your next service visit!

December 17, 2019

Oil change only The service representative were nice but I came in for an oil change and was there for nearly 2 hours. I needed another issue with my start/stop servi More

by cagugbuemsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The employee did not give a name
Dec 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Cagugbuemsmith, it's unlike us to make our customers wait longer than anticipated for service on their vehicle. We're concerned to hear that your vehicle still has issues with its stop/start functionality. We'd love to take a look at it and ensure that you're driving with the utmost confidence in your vehicle when you have time for another visit. Thank you for your business and we hope to assist you further with your vehicle!

December 17, 2019

Love this place I litterly absolutely love this place! Will be back! I love my jeep!!!! I've been sending people yalls way!!!! Thank you so much again!!!!!! More

by LEAHUFF2227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Jones
Dec 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Lea, thank you so much for your review! We're so pleased that we can provide both you and your Jeep with the service that you deserve and that you had a five-star experience working with us! We hope to see you again for your next service visit and appreciate your recommendations!

December 17, 2019

Great.. Service was great. I went in to get a new tire and oil change. They let me know how things were going and how long it will take. Nice friendly staff More

by NATASHAJONES982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jones, Paige Baird
Dec 17, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Natasha, thank you so much for the review! We're thrilled to hear that Paige and Shawn helped you through your tire replacement and oil change with professionalism and friendly service! Thank you for the five-stars and we hope to see you for your next scheduled maintenance visit!

December 17, 2019

Always a pleasant visit with Landers Jeep You’re service managers are ALWAYS helpful and polite. The system in place that you guys check on the customer often to see if there is anything neede More

by donniepace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Dec 17, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Donnie, thank you so much for your kind words and for the five-stars! We'll be sure to let Heather know that you appreciate her service and attentive care throughout the service experience. We hope to see you again for your vehicle's next scheduled maintenance!

December 16, 2019

Jeep Gladiator 5 Star! Highly Recommend! Very Professional & Knowledgeable Staff working through a tuff situation. Was very pleased with the level of communicatio More

by andyholmestx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Allen
Dec 16, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Andy, thank you so much for taking the time to leave us a review! We love hearing that you had a wonderful experience working with our team and getting your Jeep Gladiator taken care of! Thank you for sharing and we hope to see you for your next scheduled maintenance!

December 16, 2019

Recall work Pleasantly surprised by the efficiency of the operation. Would have been 5 stars but I felt customer service could be improved. I wasn't greeted or More

by mflueras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall service writer's name, not relevant for this purpose.
Dec 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Mflueras, thank you so much for your review. We're thrilled to learn that you had a wonderful experience working with our service department and that we were able to provide you with the service you needed in a prompt and pleasant fashion. We appreciate your feedback and will work toward earning the full five-stars next time you visit. Thank you for sharing and we hope to see you again soon!

December 16, 2019

Multiple trips for same problem I've had a rattle in both B pillars since I purchased the Wrangler from your dealership. It has been in the shop and "repaired' 3 times. Every time More

by adammelton1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather - she was great, and appoligized, but never got fixed.
Dec 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Adam, it's unlike us to diagnose a vehicle and then leave it in disrepair as it rolls off of our lot. We'd love to look into this further and ensure that your Wrangler is well attended to and that your car troubles are alleviated. Please be on the lookout for a call from our Customer Relations Manager Laura Mullinax. Thank you.

December 14, 2019

Disappointed to say the least. Last Saturday Christopher told me the part Needed to fix my truck would be on Tuesday and would get a call. Tuesday came and went. Call Yesterday oh i More

by FRIDAYTM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Lawhon
Dec 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

FridayTM1, it's unlike us to leave our customers waiting without communication. We'd love to look into your visit further and learn more from you. Please be on the lookout for a private message from our team regarding your contact information and we'll continue from there. Thank you.

...
69
...