Landers Chrysler Dodge Jeep RAM - Service Center

Fix one thing but messed up another My air compressor not work now after they did my reapir on my car so now I’m hot and bother now! I will bring it back to get it fixed again My air compressor not work now after they did my reapir on my car so now I’m hot and bother now! I will bring it back to get it fixed again More

10/10 hands down Best service dept around. I took my truck in because it was having some pretty big issues. I understand that no vehicle is without risk of needing rep Best service dept around. I took my truck in because it was having some pretty big issues. I understand that no vehicle is without risk of needing repair but it’s still stressful to take a vehicle in for if repairs. The truck was still under warranty so I didn’t have to pay a penny. They kept me informed of every step of the process. I knew exactly what was going on with my truck. I felt very taken care of. More

warrantee work Had a Jeep Rubicon with a back axle that wouldn't unlock once put in 4wd low, and locked the hubs. The team had it diagnosed and parts ordered within Had a Jeep Rubicon with a back axle that wouldn't unlock once put in 4wd low, and locked the hubs. The team had it diagnosed and parts ordered within a day. (I'll blame Jeep on how long it took to get the part, b/c it took almost a week) But once the parts were in hand, had it back up and ready within a day. the ability to get text updates to the service department was a major win. Very happy to be able to hear what was going on within no time by using the system. Very good service done, easy to understand what the issue was, and how it was goin. More

Excellent customer service This was a wonderful experience! I would recommend Steve Landers Chrysler Dodge Jeep for all of your service needs. Brent Jones was very attentive and This was a wonderful experience! I would recommend Steve Landers Chrysler Dodge Jeep for all of your service needs. Brent Jones was very attentive and detail oriented More

Repair emissions system Good service and clear explanation of what needed to be done and what it would cost. Our truck was ready when they said it would be. Good service and clear explanation of what needed to be done and what it would cost. Our truck was ready when they said it would be. More

Truck Repair Excellent service from Chris and the entire service department. It was done in a timely manner and we were kept abreast of the situation during the r Excellent service from Chris and the entire service department. It was done in a timely manner and we were kept abreast of the situation during the repair. More

Car Service We love how easy it is to get your car serviced at the Dodge dealership. While you’re waiting they offer treats and drinks. They also offer a shuttle We love how easy it is to get your car serviced at the Dodge dealership. While you’re waiting they offer treats and drinks. They also offer a shuttle within 20 miles of their location which makes it nice. I would definitely recommend Dodge dealership for your next Service needs !!! More

Car had to be towed; ignition switch needed replacing/keys Service was good. Only problem could not get key out of ignition after was replaced with a new one and new keys. had to bring car back to have Servi Service was good. Only problem could not get key out of ignition after was replaced with a new one and new keys. had to bring car back to have Service Dept. check it out. Was working by time service guy checked it. Overall good rating. More

It was ok They handle my problem but even with an appointment, service always takes hours to complete something as simple as tire rotations. They need to be mor They handle my problem but even with an appointment, service always takes hours to complete something as simple as tire rotations. They need to be more efficient. More

Improve Customer Experience No business can afford to underestimate the importance of a positive customer experience. I would like to express my disappointment with Steve Land No business can afford to underestimate the importance of a positive customer experience. I would like to express my disappointment with Steve Landers Chrysler Dodge Jeep Ram from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution. I spoke with the service manager Brent Jones on October 9, 2019 and expressed my concerns with his department and how they treat their customers. I hope you agree with me that this is not acceptable under any circumstances. I trust that you will deal with this issue in a top urgent fashion. I also trust that you will take the necessary precautions to prevent such incidents in the future. More