Landers Ford

Pick up and delivery service NICE! Providence transportation manager was excellent. Saved me an hour of time each way. 😊 Chip was good to keep me in the loop as to repair status. L Providence transportation manager was excellent. Saved me an hour of time each way. 😊 Chip was good to keep me in the loop as to repair status. Let me know part was on back order but could send tech to my home to install when it arrived. Took care of my vehicle. 😊 More

It is always a pleasant experience purchasing a vehicle from Landers. We purchase personal and Fleet Vehicles. Tom is always on top of every detail from ordering to pick up and after for Service. Friend from Landers. We purchase personal and Fleet Vehicles. Tom is always on top of every detail from ordering to pick up and after for Service. Friendly People , with a Genuine appreciation for your business. More

We have been buying new cars from Landers Ford over 15 years always first class service on selection and financing! years always first class service on selection and financing! More

Purchased second car in a year from Landers - dealt with Wesley and Jason M. both times - elite team that delivers exceptional customer service! Will continue to purchase vehicles from Landers - Colliervill Wesley and Jason M. both times - elite team that delivers exceptional customer service! Will continue to purchase vehicles from Landers - Collierville! More

Tom Scism, our salesman is great. He is the reason I go back to Landers for new vehicles. He is straight shooter that won't waste your time, does the work to find what you want and m He is the reason I go back to Landers for new vehicles. He is straight shooter that won't waste your time, does the work to find what you want and maintains communication. I have recommended Tom to my family and friends many times. Charles Pritchard will get you in and out of the finance room as quickly as possible or take as long as you want while look of the paperwork and ask about warranty or service plans. More

Our saleman, Wendell Brown, was the absolute best and very informative. The facility was very clean and comfortable, and refreshments were offered to the customers. very informative. The facility was very clean and comfortable, and refreshments were offered to the customers. More

Paul Mengarelli our salesman was stellar, 5 star. The dealers process is way to time consuming which is a disservice to the customers and the sales people. The dealers process is way to time consuming which is a disservice to the customers and the sales people. More

The entire Service Dept at Landers is a JOKE! Don't waste your time. I have bought 4 vehicles and used their service exclusively since 2002. I vowed to never come back after my last experience wi Don't waste your time. I have bought 4 vehicles and used their service exclusively since 2002. I vowed to never come back after my last experience with their Quick Lane Service Dept. But I had an evap purge valve go out on my vehicle. Since I had vowed never to go back to Landers, I had Gateway change the oil and try to do the repair. The cost to replace it was $250.00. They haven't been able to get the part. So, because I am leaving to go on vacation soon, I was told by them to go to Landers since that is where I bought the vehicle and maybe they could help me faster. I did. Landers first told me that I would have to drop my car off and leave it on Tuesday, but they wouldn't get the part until Friday, but they had to hold my car for those days in their shop until they got the part and fixed it on Friday. MADE ABSOLUTELY NO SENSE. Then he asked me if I bought my car from them. I said yes, I did. He places me on hold and then, by some miracle, they now have the part and can get it fixed today for $475.00. $200 difference in repair costs for the same exact thing! They are a joke and I hope someone sees this that might care about this dealership. It is so sad. It used to be a good place to go for service. Now, the people they have there in the Service Department really don't care about their customers or where they work and it shows! I will never purchase a vehicle here again. Nor will I come back for service, UNLESS THEY HOLD ME HOSTAGE TO A PART, LIKE THEY DID THIS TIME. More