
Landers Ford
Collierville, TN
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500 Reviews of Landers Ford
Great friendly service my service writer took care of my issue in 30 minutes. He was friendly and very professional and he went above and beyond providing me with more information about my vehicle. issue in 30 minutes. He was friendly and very professional and he went above and beyond providing me with more information about my vehicle. More
Tom Scism was great to work with. He went the extra mile for me to get the truck I was looking for. Tom kept me informed a long the way. Thank you Tom. for me to get the truck I was looking for. Tom kept me informed a long the way. Thank you Tom. More
Picked up my fusion on a Saturday, they worked on my right headlight and the first time I cut on headlights “still had no headlight“, thanks, Pam Rice right headlight and the first time I cut on headlights “still had no headlight“, thanks, Pam Rice More
Very friendly staff. I called ahead to see if they took Carshield, which they said they did. Emergency situation; Landers was closest location. Didn't work out though. I had to pay $699 over the Carshield Carshield, which they said they did. Emergency situation; Landers was closest location. Didn't work out though. I had to pay $699 over the Carshield estimate for an alternator. Landers fixed my alternator, but charged an exorbitant price rather than work with the Carshield policy. I reached out to Carshield and Landers about the discrepancy in the cost. No response. Each blamed the other. Suggestion--don't use Carshield with the dealership, just bring $$$$. More
We have bought many vehicles in our lifetime, and Landers Ford was the BEST experience we have ever had in a long time purchasing a vehicle. There was not a bunch of back and forth, just to the point and me Ford was the BEST experience we have ever had in a long time purchasing a vehicle. There was not a bunch of back and forth, just to the point and met our need and want.! Thanks so much for your customer service.! More
I knew I wanted a new ford edge but needed assistance navigating all that goes into purchasing a new vehicle. Ryan went above and beyond to help us with our purchase and tonset up all the internal workin navigating all that goes into purchasing a new vehicle. Ryan went above and beyond to help us with our purchase and tonset up all the internal workings of the edge. It was a great experience! More
Uniquely horrible experience dealing with Landers Ford.A Uniquely horrible experience dealing with Landers Ford. A disgrace for the brand. No understanding of customer service. I was told be a service emplo Uniquely horrible experience dealing with Landers Ford. A disgrace for the brand. No understanding of customer service. I was told be a service employee that he knew they provide a bad customer experience but there is “always someone worse” I have ordered a new GMC 3500 and will trade this vehicle despite living and working near this dealership. Landers has forever lost a customer and I am very happy and willing to share my experience although it seems that their reputation does precede itself More