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Landers Kia

Little Rock, AR

Overview
Employees
Reviews
Vehicles
4.6
1,009 Reviews
We are a full-service dealership that provides high-quality new and used vehicles and service to communities in AR, including: North Little Rock, Sherwood, Maumelle Conway, Searcy, Cabot, Jacksonville, Benton, Bryant and the rest of Central AR.
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201 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 1,009 reviews

February 27, 2025

They were nice but whole process too pricey! An oil change on a rio turned into a $300 process. People are struggling right now. More

by Mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 28, 2025 -

Landers Kia responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand your concerns regarding the pricing of the oil change for your Rio. At Landers Kia, we strive to provide quality service and transparency in our pricing. We encourage you to reach out to us directly so we can address your concerns and explore potential solutions. We value your input and hope to assist you better in the future. Sincerely, The Landers Kia Team

February 26, 2025

car salesman was the only positive experience from here. The coming issues after were absolute xxxx, definitely need to work on their customer service skills. Would NOT recommend them to anyone! More

by latayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Landers Kia responded

Thank you for sharing your experience. It is disappointing to hear that there were issues with our customer service, and we appreciate your feedback on this matter. We strive to uphold the highest standards at Landers Kia, and your comments will be taken into consideration as we work to improve. If you would like to discuss your concerns further, please feel free to contact us directly. Sincerely, The Landers Kia Team

February 26, 2025

I was upfront about my lack of credit usage then humiliated by 2000 down plus my trade for a 9000 car with same miles as my trade More

by marveldustin6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry
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Feb 26, 2025 -

Landers Kia responded

While we strive to secure favorable financing approvals by partnering with lenders to address a diverse array of credit and financial situations. Lenders take into consideration various factors, including the vehicle's year and mileage, when determining the terms available to you, including the required down payment. If you would to explore alternative options that may better align with your current financial goals, please don’t hesitate to reach out.

February 25, 2025

Everything went smoothly. I was in and out in no time at all. Thanks guys More

by lilrebel5200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that everything went smoothly for you at Landers Kia. It's great to know you were in and out quickly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Landers Kia Team

February 25, 2025

Everything was perfect great service and resolved every issue address. Other then waiting on a part to complete my new car everything was great. More

by jeffrey.long1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Randolph, Johnathan Brooks
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Feb 26, 2025 -

Landers Kia responded

Thank you, Jeffrey! We appreciate your kind words and are thrilled to hear that you received great service at Landers Kia. We're glad to know that we were able to resolve your issues, and we're here to assist you while you wait for that part to complete your new car. Please don't hesitate to reach out if you need anything else. We look forward to seeing you again! Sincerely, The Landers Kia Team

February 23, 2025

Had to wait 20 min before someone finally came to check me in. Once I got settled in the waiting area I received a text that I would be notified of my car's progress; that never happened. More

by kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand that a 20-minute wait and lack of updates on your vehicle's progress can be frustrating. Your feedback is important, and we appreciate it as it helps us improve our services at Landers Kia. Please feel free to reach out to us directly if you have any further concerns. We hope to provide you with a better experience in the future! Sincerely, The Landers Kia Team

February 22, 2025

Wonderfully engaging staff. Through explanation of the service problem/s. Comfortable waiting area. TVs may be a little loud. More

by epotter5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (I don't know his last name)
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Feb 22, 2025 -

Landers Kia responded

Thank you for your kind words about Landers Kia! We're glad to hear that you found our staff engaging and that you appreciated the thorough explanations regarding your service. It’s great to know you enjoyed our comfortable waiting area as well. We’ll take your feedback about the TVs into consideration. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

February 20, 2025

Customer service was awesome! The workers were very attentive to the recommendations of my vehicle needs. More

by McRae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate you sharing your experience with us at Landers Kia. It’s great to hear that our team was attentive to your vehicle needs. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

February 19, 2025

It would of been helpful if I had been informed of some oof the car future. More

by preed9342
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Landers Kia responded

Thank you for your feedback. We appreciate your insights regarding the information about the car features. At Landers Kia, we strive to ensure our customers have all the information they need to enjoy their vehicles fully. If you have any further questions or need assistance, please feel free to reach out to us. We value your experience and hope to improve it in the future! Sincerely, The Landers Kia Team

February 18, 2025

excellent staff helpful and clean process i love kia sportage it is easy to drive More

by shabro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our staff at Landers Kia and that you love your Kia Sportage. It's great to know that you find it easy to drive. We appreciate your feedback and hope to see you again soon! Sincerely, The Landers Kia Team

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