Landers Kia
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Had a great experience, I was in and out all my paperwork was handled and explained thoroughly overall just a great experience! was handled and explained thoroughly overall just a great experience! More
It was great. We had someone uber us to Movies and back really nice people. We had someone uber us to Movies and back really nice people. More
On the evening prior to my visit, I scheduled an appointment online for a diagnostic test due to my check engine light coming on. When I arrived for my appointment, I was informed there would be a s appointment online for a diagnostic test due to my check engine light coming on. When I arrived for my appointment, I was informed there would be a short wait due to a high volume of customers. I completely understood and appreciated the courtesy of being informed. As someone who has purchased two vehicles from Landers Kia and has always brought my vehicles to your shop for maintenance and service, I’ve come to expect—and have consistently received—excellent customer care. However, during this particular visit, I ended up waiting for five hours for a diagnostic test to be completed. While I was briefly checked in on twice during that time, there didn’t appear to be any sense of urgency or communication about when my vehicle would be seen. As someone who values and respects the work your team does—especially under the difficult conditions of extreme heat—I want to make clear that my intention is not to place blame or get anyone in trouble. That said, the extended delay without consistent updates or follow-up left me frustrated, particularly because it consumed the better part of an entire day. As a loyal customer, it’s disappointing to consider seeking out other Kia service centers, but moving forward I may need to explore additional options in order to avoid similar wait times. More
Service was quick and reliable. They did a great job. I’ll make sure to let people know. They did a great job. I’ll make sure to let people know. More
I’ve had my Kia serviced at Landers Kia twice for routine oil changes, and on both visits I asked them to address a broken piece on my bumper. On the first visit, I was told the technician simply “popped oil changes, and on both visits I asked them to address a broken piece on my bumper. On the first visit, I was told the technician simply “popped the piece back in” and it should be fine. It wasn’t — the piece has popped out at least a dozen times since then. On the second visit, I was told the part was broken and that they wouldn’t cover a broken part. I explained that the piece came loose when the car had less than 400 miles on it, which means it was either defective or not properly installed from the start. After speaking with the service manager, I was told it was due to “impact damage.” The problem with that explanation is the so-called “impact” happened three months after the piece first came loose, so it clearly wasn’t the cause. In short, the issue was never properly addressed, and I’m left with a broken part on a nearly new vehicle. I’m extremely disappointed in both the service and the refusal to stand behind the condition of the car at the time of purchase. More
I recently purchased a 2023 Kia Forte for my son, Braylen, at Landers Kia. The process was straightforward and practical, largely thanks to our excellent salesperson, Malcom Bailey. He was a great he Braylen, at Landers Kia. The process was straightforward and practical, largely thanks to our excellent salesperson, Malcom Bailey. He was a great help throughout. My only concern, which is industry-wide, remains the financing process – I truly hope for a future where checking lending options is streamlined through one application and a single hard pull. More




