Landers Kia

I wrote the below review, went out to my car, and discovered the turn signal STILL DOESN'T DOESN"T WORK. Plus, they charged me for a bulb when I'd told them the bulb was brand new, although perhaps i discovered the turn signal STILL DOESN'T DOESN"T WORK. Plus, they charged me for a bulb when I'd told them the bulb was brand new, although perhaps it is an official part. If they satisfactorily correct this and deduct what I spent yesterday, I'll update this back to five stars. Mistakes happen, it's how they are corrected which matters. They are taking COVID safety very seriously, and as a high risk person, I thank them. I had a blinker go out and replacing the bulb didn't work. Not having a driver, I told them I'd be forced to wait. I was able to wait in a comfortable chair far away from others. The diagnosis and repair took less than an hour. An employee said they are thoroughly sanitizing every few hours. More

My warning lights were scanned and corrected also my tires checked and properly inflated. Service department was very interested in solving my vehicles warning lights and informing me of checks run. tires checked and properly inflated. Service department was very interested in solving my vehicles warning lights and informing me of checks run. More

Great customer service!!!!!! Drove in, Melinda was very prompt in greeting me, and checking my Sorento in for Service. Waited in wait area for vehicle to be serviced. Everyone is always friendly & helpfu prompt in greeting me, and checking my Sorento in for Service. Waited in wait area for vehicle to be serviced. Everyone is always friendly & helpful at Steve Landers Kia. More

Great deal and incredible delivery within 24 hours 299 miles from the dealership.. Salesperson coordinated with someone I know at the Rogers Ark. Toyota dealership. Great teamwork. miles from the dealership.. Salesperson coordinated with someone I know at the Rogers Ark. Toyota dealership. Great teamwork. More

Very positive experience. In and out in 45 minutes. Waited for the vehicle and it was comfortable and accommodated me needing to work while there. Much appreciated. Waited for the vehicle and it was comfortable and accommodated me needing to work while there. Much appreciated. More

When I arrived, a was a little before my appointment time but was taken right in. I was escorted to the waiting area and was kept inform as to the work being performed on my vehicle. I was there about an hou but was taken right in. I was escorted to the waiting area and was kept inform as to the work being performed on my vehicle. I was there about an hour which was surprising to be since there were several things and a recall to be performed on my vehicle. Ryan explained what work had been done and what to expected at my next regularly scheduled visit. He then escorted me to the checkout and waited to take me to my car. It was a very pleasant experience. I trust Steve Lander's employees and have never been disappointed. I love Landers and their expert employees. When I'm ready for a new vehicle or for work to be done to my car, it'll be Landers that does it. Thank you for an overall excellent experience. More

Excellent team, as soon as I arrived they took care of me and got me out of there in half the time. GREAT TEAM TO WORK WITH! and got me out of there in half the time. GREAT TEAM TO WORK WITH! More

I had a safety recall. I was very please in how they got me in and out and also having my car cleaned was special. me in and out and also having my car cleaned was special. More

Friendly; short waiting time; I feel I can trust them with my vehicle. I’ve use this dealership for over ten years and will continue to use them. with my vehicle. I’ve use this dealership for over ten years and will continue to use them. More

After much anticipation regarding my order of a Telluride SX w/ prestige package 2020 never appeared. I was informed 5 months later why. A very dedicated salesman, Chris Gaines finally came through for me, r SX w/ prestige package 2020 never appeared. I was informed 5 months later why. A very dedicated salesman, Chris Gaines finally came through for me, restoring my positive perception of the Landers Auto group. More