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Steve Landers Kia - Service Center

Little Rock, AR

4.2
438 Reviews

438 Reviews of Steve Landers Kia - Service Center

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July 07, 2025

Everyone was helpful, even when my warranty was not coming up correctly and we all had to work together to get the issue resolved. I appreciate the customer service I was offered. Thanks for a great More

by LAURA_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Landers Kia responded

Thank you, Laura! We’re thrilled to hear that you had a great experience at Landers Kia and that our team was able to assist you with your warranty issue. We truly appreciate your kind words about our customer service. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Landers Kia Team

July 03, 2025

I always have good communication with the service department and they are kind and up front about what needs done. More

by diawatson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, service department
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Jul 03, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you've consistently had great communication with our service department at Landers Kia. We pride ourselves on being upfront and providing the best service possible. We look forward to seeing you again for your future needs! Sincerely, The Landers Kia Team

July 01, 2025

My last visit was great. Service staff were polite and friendly. Johnathon Brooks was an example of what is expected from the service department. I rate him 100% on his work More

by PHYLLISPAXTON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Landers Kia responded

Thank you for your kind words, Phyllis! We're thrilled to hear that your visit to Landers Kia was great and that our service staff, especially Johnathon, left a positive impression on you. We appreciate your feedback and hope to see you again soon for any of your automotive needs! Sincerely, The Landers Kia Team

June 29, 2025

I was able to make an appt over the phone and on the morning of the appt I was in and out quickly. They printed me a sheet of everything going on with my car, and I received it back cleaner than when I More

by TLM1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha James
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Jun 30, 2025 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Landers Kia was smooth and efficient. It's great to know that you appreciated the detailed information we provided about your car and that it was returned to you in such great condition. We look forward to seeing you again for your next appointment! Sincerely, The Landers Kia Team

June 26, 2025

I was checked in quick, given a ride to work, and called within a timely manner to pick up my car from its oils change. More

by STEPHEN.GLEASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Landers Kia responded

Thank you for your feedback, Stephen! We're glad to hear that your oil change experience at Landers Kia was quick and efficient. It's great that we could provide you with a ride to work and keep you updated. We appreciate your support and look forward to seeing you again for your next service. Sincerely, The Landers Kia Team

June 25, 2025

Excellent from start to finish. I especially appreciated the complimentary car wash and ride to my home while my car was serviced. More

by browlett15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Brooks, Service
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Jun 25, 2025 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear you had an excellent experience with us at Landers Kia. We pride ourselves on providing exceptional service, and it's great to know you appreciated the complimentary car wash and ride home. We look forward to seeing you again on your next visit! Sincerely, The Landers Kia Team

June 24, 2025

Friendly and comprehensive. The shuttle was on time and everyone get me updated about the repair More

by thomas.rouch97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Landers Kia responded

Thank you for your review! We appreciate your feedback and are glad to hear that you found our team at Landers Kia friendly and comprehensive. It's great to know the shuttle service was timely and that you received updates about your repair. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

June 18, 2025

Slow. No loaner vehicles for working customers warranty takes too long. Staff are friendly helpful More

by DHILL6031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris goines
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Jun 20, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand your concerns regarding the efficiency of our service and the availability of loaner vehicles. Your feedback is valuable, and we appreciate your kind words about our friendly staff. Please don't hesitate to reach out to us directly if you would like to discuss this further. We strive to improve our services at Landers Kia and hope to serve you better in the future. Sincerely, The Landers Kia Team

June 17, 2025

They have treated us extremely well. Would recommend them to friends.. Go see Quinton if you're looking for a car!! More

by jameshaider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton
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Jun 17, 2025 -

Landers Kia responded

Thank you for your kind words! We truly appreciate you taking the time to share your positive experience at Landers Kia. We're thrilled to hear that Quinton provided you excellent service. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Sincerely, The Landers Kia Team

June 15, 2025

Pleasant atmosphere. Friendly staff. Courteous and polite. Always willing to attend to your needs. Clean waiting room More

by LOVE2BAKE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Hawkins
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Jun 16, 2025 -

Landers Kia responded

Thank you for your wonderful review! We appreciate your kind words about our atmosphere and staff at Landers Kia. It's great to hear that you had a positive experience with us. We look forward to welcoming you back next time! Sincerely, The Landers Kia Team

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