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Steve Landers Kia - Service Center

Little Rock, AR

3.8
184 Reviews

184 Reviews of Steve Landers Kia - Service Center

Sort by
May 02, 2024

Easy appt set up. Person asked if I wanted drop off and pick up, to which I declined. Service was quite quick and Curtis was helpful in explaining every thing. More

by obsept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Helpful
April 29, 2024

Amazing Service. Even went as far to verify my email address. Will be back soon. More

by BROOKEBETTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rhodes
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May 02, 2024 -

Landers Kia responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Landers Kia Team

Helpful
April 29, 2024

very easy to schedule a service, a team member from the sales department came and picked up my vehicle and returned it to me in a timely manner. Cost was around the same as taking it to a local shop in tow More

by SKYLA.STROUD.SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Landers Kia responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Landers Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Landers Kia Team

Helpful
April 27, 2024

No big issues. No deals or coupons offered like it use to be! When asked, they said they don’t offer them anymore. More

by HLMN_BRND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Landers Kia responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, The Landers Kia Team

Helpful
April 27, 2024

The team was very helpful. They answered my questions and were very friendly. I enjoyed my visit there. I will return in the near future. More

by sueaclark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Landers Kia responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Landers Kia Team

Helpful
April 27, 2024

Professional and thorough. Not easy to get through on the phone. But easy to talk to when connected. More

by riverpoppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 02, 2024 -

Landers Kia responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, The Landers Kia Team

Helpful
April 25, 2024

The only place I trust with my KIA! Thank you Rodney for the ride to and from work! More

by PURSELL.ASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Landers Kia responded

Thank you for the positive review, Ashley and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Landers Kia Team

Helpful
April 23, 2024

Chis excellent. Very pleased with his guiding me through the EV purchase. More than pleased with car so far. You must have home charger. Stacy Electric did great job More

by Jjkane
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 26, 2024 -

Landers Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Chris and our team and we look forward to working with you again down the road. Sincerely, The Landers Kia Team

Helpful
April 23, 2024

Very good service, with information in a timely manner. Great service, fixed my issue . Thanks More

by Ellibeerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Landers Kia responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Landers Kia and we look forward to your continued business! Sincerely, The Landers Kia Team

Helpful
April 23, 2024

The service rep was very friendly and accommodating. The service was done in the time estimated. Good customer service, I would recommend the Landers Kia service department. More

by a710312722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager called to check on the service
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Apr 26, 2024 -

Landers Kia responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Landers Kia Team

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