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Steve Landers Kia - Service Center

Little Rock, AR

4.2
416 Reviews

416 Reviews of Steve Landers Kia - Service Center

Sort by
March 13, 2025

Great service, professional, friendly, fast, and knowledgeable. I highly recommend them for your automotive needs. More

by seastring91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 12, 2025

We had the engine replaced due to defect (oil consumption issue) in 2019 Kia Sorento. The process went smoothly and John Messersmith and team were great. More

by harrisondalelr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Messersmith
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Mar 12, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Landers Kia, especially with John and the team, was smooth during the engine replacement for your 2019 Kia Sorento. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

March 08, 2025

Always good when I bring the Kia in for servicing. Although I did have to pay for something unexpected, it wasn’t much and I hope it won’t be a continuing issue. Thanks! More

by LLOE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that your service experience at Landers Kia was positive overall. We understand that unexpected costs can be concerning, and we appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

March 02, 2025

I had amazing service and professional service I would recommend you company to others thanks so much More

by yolanda.j930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was amazing.
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Mar 03, 2025 -

Landers Kia responded

Thank you, Yolanda, for your wonderful feedback! We're thrilled to hear that you had an amazing experience at Landers Kia. Your kind words and recommendation mean a lot to us. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

March 01, 2025

Great people, kept me informed the whole time. Great team. The waiting .area was clean and nice. I would recommend the service department More

by gcooper2174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2025 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team and appreciated the clean waiting area. Your recommendation means a lot to us. We look forward to seeing you again at Landers Kia! Sincerely, The Landers Kia Team

February 28, 2025

Jonathan was amazing! He helped explain things to me and make a bad situation better! More

by tabithabrooke06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Brooks
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Mar 01, 2025 -

Landers Kia responded

Thank you for the fantastic review, Tabitha! We’re thrilled to hear that Jonathan was able to help improve your experience at Landers Kia. Our team is dedicated to providing the best service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

February 27, 2025

They were nice but whole process too pricey! An oil change on a rio turned into a $300 process. People are struggling right now. More

by Mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 28, 2025 -

Landers Kia responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand your concerns regarding the pricing of the oil change for your Rio. At Landers Kia, we strive to provide quality service and transparency in our pricing. We encourage you to reach out to us directly so we can address your concerns and explore potential solutions. We value your input and hope to assist you better in the future. Sincerely, The Landers Kia Team

February 26, 2025

car salesman was the only positive experience from here. The coming issues after were absolute xxxx, definitely need to work on their customer service skills. Would NOT recommend them to anyone! More

by latayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Landers Kia responded

Thank you for sharing your experience. It is disappointing to hear that there were issues with our customer service, and we appreciate your feedback on this matter. We strive to uphold the highest standards at Landers Kia, and your comments will be taken into consideration as we work to improve. If you would like to discuss your concerns further, please feel free to contact us directly. Sincerely, The Landers Kia Team

February 25, 2025

Everything went smoothly. I was in and out in no time at all. Thanks guys More

by lilrebel5200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that everything went smoothly for you at Landers Kia. It's great to know you were in and out quickly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Landers Kia Team

February 23, 2025

Had to wait 20 min before someone finally came to check me in. Once I got settled in the waiting area I received a text that I would be notified of my car's progress; that never happened. More

by kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand that a 20-minute wait and lack of updates on your vehicle's progress can be frustrating. Your feedback is important, and we appreciate it as it helps us improve our services at Landers Kia. Please feel free to reach out to us directly if you have any further concerns. We hope to provide you with a better experience in the future! Sincerely, The Landers Kia Team

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