Landers McLarty Chevrolet

Dishonest Sales guy! On Saturday March 24, 2018 we purchased a White 2012 Cadillac SRX that we paid $14,400 at Landers McLarty in Huntsville. The car was presented by the On Saturday March 24, 2018 we purchased a White 2012 Cadillac SRX that we paid $14,400 at Landers McLarty in Huntsville. The car was presented by the Sales guy as being the best deal around with loads of extras and practically new with only 102,000 miles on it. My wife noticed a roughness in the ride and the Sales guy quickly said it was only from a flat place on the tire from sitting a while. It turned out to be a bad rear wheel bearing assembly that cost us $600.00 several months later. The Sales guy showed us another Cadillac that had "just arrived" and still needed to be cleaned up, and was such a great deal he claimed he would buy it if we didn't decide to. Eventually, he offered to sell us both cars saying the Manager would make us a great deal on two. We discussed it back and forth while he spoke with the Manager who was upstairs. He would come down and negotiate prices and insisted the dealership wanted to sell these two together.My wife was a bit suspicious and finally asked him if she could speak to the Manager upstairs. After speaking with him for a bit, she came back down with a totally different story. The Manager said he would sell them separate or however we wanted, which contradicted the Sales guy's story. The whole experience was a long, drawn out ordeal that lasted from the afternoon into almost closing. One lady had been there all day and still hadn't completed her purchase. The finance guy was dry and impersonal (maybe tired?). During our signing of the papers I asked him why they hadn't tried to sell us extended warranty like every other dealership has when we've bought a used vehicle. He simply said these vehicles are so expensive to work on that it isn't worth it. Needless to say I left with half a smile on my face driving home with dim headlights that had evidently never been changed. The whole experience reminded me why I hate to buy a car! You may be thinking, "well, did you contact them to allow them to make it right?" No, regretfully I didn't and the main reason is that my trust was already at a low and the wheel bearing didn't get bad enough to replace until several months later and there was no warranty to begin with. The air filter looked as though it had never been changed. After an alignment the steering wheel still vibrated some and the expert alignment person we use and trust said the cars tires needs road force balanced. I just considered it a lesson learned. My wife is adamant that we should get rid of it because of the high cost of repair and parts in general. I hate to say it, but she's been right all along in this particular purchase. Sincerely, Larry Heatherly More

Great fast service Came in day after Christmas for Birthday oil change, tire rotation, safety point check. Service only took 45 minutes to complete from time arrived Came in day after Christmas for Birthday oil change, tire rotation, safety point check. Service only took 45 minutes to complete from time arrived to leaving. More

Great Service I came in for an oil change and tire rotation. They were very fast and friendly. The waiting area is comfortable and makes the wait go by quickly. I came in for an oil change and tire rotation. They were very fast and friendly. The waiting area is comfortable and makes the wait go by quickly. More

Silverado purchase I recently purchased a 2018 Chevrolet Silverado LTZ at Landers McLarty. The sales rep I worked with was outstanding, very knowledgeable about the prod I recently purchased a 2018 Chevrolet Silverado LTZ at Landers McLarty. The sales rep I worked with was outstanding, very knowledgeable about the product. Finance rep Zeke was great to work with as was Meghan in Customer Service. Great buying experience! More

Big Fan of Landers McLarty Chevrolet Not only was I wowed by amazing hospitality, I received efficient service and purchased my desired vehicle with ease. No long wait time and just overa Not only was I wowed by amazing hospitality, I received efficient service and purchased my desired vehicle with ease. No long wait time and just overall superior customer service. Thank you so much to Dalphane and James for being great sales representative. Virginia! More

New Truck Purchase I’m a return customer. I was pleased with my buying experience. Kirby was my pleasant sales lady and the staff there met my expectations. Overall I wa I’m a return customer. I was pleased with my buying experience. Kirby was my pleasant sales lady and the staff there met my expectations. Overall I was very pleased. More

Corey Clemons was outstanding! This is my return visit to Landers McLarty. My last Chevrolet as purchase out of town. I enjoyed the knowledge and attitude of your sales staff. Corey This is my return visit to Landers McLarty. My last Chevrolet as purchase out of town. I enjoyed the knowledge and attitude of your sales staff. Corey was very cheerful and a pleasure to work with. And I love the deal I got on my truck. More

Great dealership I had a great buying experience at a great dealership. My wife and I drove 5 hours to get the best deal on a Big Chevy Duramax 2500HD. I had a great buying experience at a great dealership. My wife and I drove 5 hours to get the best deal on a Big Chevy Duramax 2500HD. More

GOT ME THE CAR I WANTED Wiley Nunn is one of the best salesmen there!! He went above and beyond when he didn’t have to, thank you so much!! I will definitely be recommending Wiley Nunn is one of the best salesmen there!! He went above and beyond when he didn’t have to, thank you so much!! I will definitely be recommending Landers Mclarty Chevrolet to people looking for a good delarship!!! More

Got me back in a Chevy! Joyner was a great salesman. I feel like he was really trying to help me, and not just looking for a sell. Overall great experience. Joyner was a great salesman. I feel like he was really trying to help me, and not just looking for a sell. Overall great experience. More