Landers McLarty Ford of Fort Payne

I feel this car lot has no integrity whatsoever. I purchased a $60k vehicle basically in the same shape it was traded in. They’re more worried about making a sale than making sure the vehicle is saf I purchased a $60k vehicle basically in the same shape it was traded in. They’re more worried about making a sale than making sure the vehicle is safe and in decent condition before selling it. Take your business to someone who will appreciate you! More

Major issues with our new(used) vehicle. It took 2 weeks for them to partially fix the problems they said they would. No one ever returns phone calls. Stay away!!!! It took 2 weeks for them to partially fix the problems they said they would. No one ever returns phone calls. Stay away!!!! More

Worked with Brian on 7/22/23. Only sticking point on the sale was the lack of a 2nd key fob & key. He said he would get one. After about 2 weeks my wife & I began to text about Only sticking point on the sale was the lack of a 2nd key fob & key. He said he would get one. After about 2 weeks my wife & I began to text about the key fob. Brian & his wife said they were still working on it. Finally on 9/2 Brian advised he had a fob & key. I picked up the fob & key. Then today I took this key fob & key to have it programmed & key cut at a local Dodge Jeep dealership. They advised the fob could not be re-programmed and the key could not be adapted. Now I am having to buy a new fob & key. If they weren't going to get a legit fob & key they should have just said so & not promised what they couldn't or wouldn't deliver. Stay away from Brian G! I did not have any contact with anyone outside of Brian & his wife Stephanie. More

I recently made the decision to purchase a Ford Bronco Sport. I called the dealership and spoke to Tim Perry. He was very helpful and courteous, so I decided to go in for a test drive. By the end of the d Sport. I called the dealership and spoke to Tim Perry. He was very helpful and courteous, so I decided to go in for a test drive. By the end of the drive, I had decided to buy the vehicle. Tim made the whole experience smooth and laid back. Would definitely refer friends to Tim and this dealership. Also, I have done business with this dealership for years and the service department is great. More

I had recently been online searching for a specific vehicle and I found one at this dealership. I called and spoke with Bug and he gave me information about the vehicle I was interested in. My husband vehicle and I found one at this dealership. I called and spoke with Bug and he gave me information about the vehicle I was interested in. My husband and I couldn’t make it to the dealership for at least a week because of work schedules and because we lived in a different state. After talking with Bug again we found out that they have drivers that would bring the vehicle to us and let us test drive it. We test drove it and loved it and we decided to purchase it. Bug and Austin took care of all of the details the next day and their driver, Bama, brought it back to us the next day along with the paperwork for us to sign. This was without a doubt the easiest purchase of a car we’ve ever had and it was a great experience! Also, in our past experiences after we have bought a car from a dealership it has often been hard to reach the salesman or manager that you dealt with to ask questions but that is certainly not the case here- Bug and Austin have texted and called us back as quickly with answers as they did before we purchased the car. Excellent customer service and overall experience!!! More

Stay away from this dealership they will lie to you and the sales manager Greg is the worst ever.I was told that the negative on my trade was only 7000 but when they done the paperwork it was 10700 they the sales manager Greg is the worst ever.I was told that the negative on my trade was only 7000 but when they done the paperwork it was 10700 they will cheat you More

Went to check on contest results. All they gave was a 5 dollar Chick filet gift card. You can not even buy a biscuit for that. So sorry dollar Chick filet gift card. You can not even buy a biscuit for that. So sorry More

Great staff and dealership. I bought a 2018 Chevrolet Equinox off the internet. SHAWN NICHOLS worked with me from the first phone call until I drove away from the dealership with my new vehicle. Everyth Equinox off the internet. SHAWN NICHOLS worked with me from the first phone call until I drove away from the dealership with my new vehicle. Everything he told me on the phone was exactly what I seen when I got there. When I arrived at the dealership Shawn was standing at the door waiting on me, he had all paperwork completed awaiting my signature. It was the most painless transaction I have ever encountered when buying a vehicle. I drove from Ellijay, Ga. to Ft Payne Al. to get this vehicle and Shawn told me you will not be disappointed, and I WAS NOT. Thank you Shawn for all your help and giving me the best deal on my vehicle. I will defiantly be back when I am looking to purchase another vehicle. More

Sales and finance staff are excellent. The General Manager Tim is not. Bought a vehicle ( my third from here to be exact) and the transmission started slipping in less than 2 hours. Tim would not do Manager Tim is not. Bought a vehicle ( my third from here to be exact) and the transmission started slipping in less than 2 hours. Tim would not do anything to even try to make it right. Did not even offer to have a tech check it out. In fact, the only thing he did offer was to sell me my trade in back for $10,000 more than he allowed me only 24 hours earlier. Myself nor anyone I'm associated with will ever buy anything from Landers McLarty again! 0 stars do not recommend. More

I bought a used Raptor from this dealer over the internet, worked with Greg on the deal and I can say that Greg, Matt and the rest of the personnel at this dealership went out of their way to help m internet, worked with Greg on the deal and I can say that Greg, Matt and the rest of the personnel at this dealership went out of their way to help me complete the purchase. If I could give this dealership and Greg more than 5 stars I would. If you are thinking of purchasing a vehicle from this dealership I would highly recommend it. Thanks again for the best experience I have ever had purchasing a truck! More