Landers Toyota NWA - Service Center

The service department process for dropping off and picking up your vehicle is very efficient. The staff is very helpful and friendly which makes for a great overall experience. picking up your vehicle is very efficient. The staff is very helpful and friendly which makes for a great overall experience. More

Usually good experience. Not this time. Scheduled a ‘wait’ for vehicle appointment for general maintenance . Showed up for appointment and sent to service desk where they tried to SELL me services. Dec ‘wait’ for vehicle appointment for general maintenance . Showed up for appointment and sent to service desk where they tried to SELL me services. Declined and told that they were sorry but they were running Hour and a half behind. So much for scheduling an appointment! Plus pressure to buy services? Bad experience. Not normal for them. More

Tim Doran is usually my service advisor. He is excellent. Knowledgeable, conscientious, and mindful of cost. There are some employees who are wearing gators for face covering. These are worthless. Appropriat Knowledgeable, conscientious, and mindful of cost. There are some employees who are wearing gators for face covering. These are worthless. Appropriate mask should be worn by everyone. More

Had an 8:15 appointment for an oil change. My car was finished by 8:45. Everyone was wearing a mask which made the experience safe, finished by 8:45. Everyone was wearing a mask which made the experience safe, More

First time getting an oil change from here. Had a simple and nice experience, will definitely be returning. Every worker I ran into was kind and made sure I had been helped. and nice experience, will definitely be returning. Every worker I ran into was kind and made sure I had been helped. More

Maintenance check- Thorough work and explanation of all items worked on or observed. Pleasant staff and great COVID precautions. Easy to schedule and fair price. items worked on or observed. Pleasant staff and great COVID precautions. Easy to schedule and fair price. More

Regularly scheduled service appointment. All associates are very friendly, yet professional and seem well qualified to trust my cars upkeep to them. Lake is always courteous and excellent explaining everyt are very friendly, yet professional and seem well qualified to trust my cars upkeep to them. Lake is always courteous and excellent explaining everything. More

They got me in when my car wouldn't start and I didn't have an appointment. They took care of my needs very quickly. have an appointment. They took care of my needs very quickly. More

This service department never fails! Great job as always - honest, fast and dependable. They are very knowledgeable of my old Toyota and always make it new again. - honest, fast and dependable. They are very knowledgeable of my old Toyota and always make it new again. More

Great experience service is a little pricey but overall facility is always clean and service is generally quick. They inspect the vehicle for preventative mainentenance issues and only replace what needs t facility is always clean and service is generally quick. They inspect the vehicle for preventative mainentenance issues and only replace what needs to be. More