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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,031 Reviews

4,031 Reviews of Landers Toyota NWA - Service Center

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February 05, 2023

I was in and out within a reasonable time. I was also greeted and treated as a valuable customer. More

by garcia_noe2001
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Belasquez
February 03, 2023

Good service, got lost their but was taken care of later after I brought it up to service rep More

by f111epilot
Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Great service. I didn’t have to wait that long which is always a plus! More

by clburne
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Landers Toyota NWA responded

clburne, thank you for the 5-star review! We always want to get our customers in and out in a quick and timely manner. We look forward to seeing you next time!

January 30, 2023

Very professional and friendly. Also very knowledgeable about concerns on my vehicle. Very good job. More

by Masonsown
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Guiterez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Moler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Landers Toyota NWA responded

Masonsown, thank you for the 5-star review! It's great to hear everyone took such great care of you. We hope to see you again soon for any sales or service needs.

January 25, 2023

...went in for oil change & Chris notified I needed 'coolant servicing. I am so grateful. The service was fast & on time. I have recommended Landers Toyota to my friends who just picked up their ne More

by DON.GOUDEAU
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Landers Toyota NWA responded

Don, thank you for the 5-star review! That's awesome to hear we were able to service your vehicle and get the coolant needed to keep your Lexus up and running. We're grateful for loyal customers like you who also spread the word. Tell your friends congrats on their new Prius, and we hope to see you soon!

January 23, 2023

Seems slow on service even with an appointment & simple overview on new car, no major work done? More

by YXD213
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Landers Toyota NWA responded

YXD213, we appreciate you bringing this to our attention as we never want customers to leave feeling this way. We are always working to improve our service department to make sure we take care of customers in a quick and efficient manner. Please reach out to our Service Director at shawn.wells@landerscorp.com and he would be happy to discuss this further with you.

January 22, 2023

They took care of me to make sure I had a positive experience this time to come back and receive service with them again. I was very happy about that and appreciated how they made things right and tha More

by KJZAVY
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Landers Toyota NWA responded

KJZAVY, thank you for the 5-star review! It's great to hear that we took care of any issues you had and make sure you were happy with your service experiences for your Lexus. Please don't hesitate to reach out for any future needs. We hope to see you soon!

January 20, 2023

I had my oil changed. They did a great job. I left it and picked it up later. More

by shanelorimc
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
Jan 23, 2023 -

Landers Toyota NWA responded

Shane, thank you for the 5-star review! It's great to hear your oil change went smoothly. Please let us know if we can help with any sales or service needs in the future.

January 19, 2023

Dropped the Tundra off with issues and two weeks later still no answer On what’s wrong with the truck. Toyota engineers get involved and still can’t figure out why the truck with 10,000 miles on it starts More

by Jeff
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Landers Toyota NWA responded

Jeff, we apologize that this issue has taken so long; we are currently working with Toyota on this intermittent issue in order to try to resolve it as promptly as possible. Thank you for reaching out to Tim and we know that he is staying on top of this one with the tech and the factory to get all information possible.

January 12, 2023

We are very happy with the service we receive At Landers Dealership. Friendly and knowledgeable. More

by SHUN316678
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Guiterez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Murrah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Moler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Landers Toyota NWA responded

SHUN316678, thank you for the 5-star review! We appreciate the kind feedback and positive comments and hope we can continue serving you for years to come. We'll see you next time!

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