Landers Toyota NWA - Service Center

Quick and Easy no-nonsense Service My experience is always a good one! Easy and fast check-in! Quick analysis of what is needed by an astute and friendly staff.! Great space for waiting My experience is always a good one! Easy and fast check-in! Quick analysis of what is needed by an astute and friendly staff.! Great space for waiting with proper social distancing. The job is almost always completed in the time frame that was given. Very professional! More

I bought a 2019 Tundra a couple weeks ago and saw it needed the lower covers behind the fog lamps in the fender wells. There was also a recall on the fuel pump. The salesman I was working with said he w needed the lower covers behind the fog lamps in the fender wells. There was also a recall on the fuel pump. The salesman I was working with said he would set up a loaner car on the day of my appointment, but he didn’t. Ended up not being a big deal because Seth Snyder was on top of it and got me a loaner as quick as he could. The service call itself was done faster than anticipated and they even made some adjustments to the covers to make them fit without rubbing. Service call itself was excellent. More

I’ve been getting my cars serviced here for 4 years now. They always make things so easy and take such great care of us! They always make things so easy and take such great care of us! More

Good service. After paying and after getting home, realized the bill was wrong - they missed a major coupon. Disappointed that I had to find it. realized the bill was wrong - they missed a major coupon. Disappointed that I had to find it. More

Friendly, helpful, efficient employees, prompt service, but once your vehicle goes beyond the manufacturer-provided service period (2 years / 25K miles, in our case) the cost of routine maintenance is far but once your vehicle goes beyond the manufacturer-provided service period (2 years / 25K miles, in our case) the cost of routine maintenance is far too expensive -- and unfortunately, prices aren't displayed (or at least, I never saw them) when scheduling an appointment online. I've learned my lesson and definitely won't be returning to this dealership for oil changes and other routine service, which is a shame because my prior experience here has been very positive. More

The Service Department was stellar. I needed a new Vehicle stability sensor. Chris offered pick up and delivery. Wonderful service because of COVID19!! Seth called me to alert me to a potential proble Vehicle stability sensor. Chris offered pick up and delivery. Wonderful service because of COVID19!! Seth called me to alert me to a potential problem but the lads, Travis and another chap, worked to carefully prevent disaster. and Chris was able to get car back sanitized in a timely manner. Difficult to find GOOD customer service these days. Thank you Seth Snyder and Company!! Mrs Diehl Lexus SC430 More

Johanny G was so awesome... he helped me to understand the process better and explained everything calmly. He had positive attitude towards customers. He even helped me to set up appointment. the process better and explained everything calmly. He had positive attitude towards customers. He even helped me to set up appointment. More

All went well with my service app. Except The past 2 appointments I have had to wait a long time for my vehicle to be brought to me appointments I have had to wait a long time for my vehicle to be brought to me More

excellent service. I always take the vehicle for service and they have always kept me updated as to what is done and what needs to be done and they have always kept me updated as to what is done and what needs to be done More

All good with service but was not told it would be washed, just had the vehicle detailed before arrival and had to deal with water spots after the service. washed, just had the vehicle detailed before arrival and had to deal with water spots after the service. More