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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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March 28, 2020

I had an excellent service and attention. And the time for the service finish it was not more than an hour so I am very pleasant! More

by ANGELES1980.AS
Recommend Dealer
Yes
Employees Worked With
Herbert Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Murrah ?????
Apr 01, 2020 -

Landers Toyota NWA responded

ANGELES1980.AS, We're glad our service department could get you in and out quickly! Thanks for the kind review, and we look forward to seeing you next time!

March 26, 2020

Great, timely efficient service. I had heated seats installed in my new RAV4. Kevin did a fantastic job of keeping me updated on the progress and the time frame. It was completed well More

by Robr43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Abbott
Mar 27, 2020 -

Landers Toyota NWA responded

Robr43, Thanks for the kind review! Kevin is awesome, and we're so glad he could help you out! We look forward to seeing you next time!

March 25, 2020

Routine maintenance Easy to access, easy to make appointments, seemed to be in compliance with the recent virus/health requirements....the lobby/waiting area was arranged More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark...checked me in.
Mar 27, 2020 -

Landers Toyota NWA responded

Janie, Thanks for taking the time to leave a review! We're glad you had a great experience with our service department. We are doing our best to make sure all our employees and customers are comfortable and safe right now, and we're glad you noticed. Thanks!

March 25, 2020

Jason was fantastic - I had my AC making an odd humming noise when I left after my 110k mile check. I called Jason and he was able to get into my air filter and remove the leaf causing the noise right in t More

by Jenifer
Recommend Dealer
Yes
Employees Worked With
Jason Jones
Mar 27, 2020 -

Landers Toyota NWA responded

Jenifer, Jason is awesome! We're glad he could find the problem and fix it for you quickly. Thanks for trusting us with your service needs, and we look forward to seeing you next time!

March 25, 2020

Most expensive oil change and tire rotation. $53.95 in Most expensive oil change and tire rotation. $53.95 in labor. To rotate 4 tires and change oil. Then the parts and fees $100.71. More

by Marcusdjudd
Recommend Dealer
No
Employees Worked With
Andrew Gates
Mar 30, 2020 -

Landers Toyota NWA responded

Marcus, Thanks for taking the time to leave a review and share some feedback. We do our best to have competitive pricing, and we frequently have specials on our parts and services. We hope you'll give us another chance to give you a five-star experience!

March 24, 2020

I was very pleased with the service I received. Lake explained everything very well and did a good job helping me. He had a very friendly attitude. More

by MHAYES2570
Recommend Dealer
Yes
Employees Worked With
Lake Mills
Mar 27, 2020 -

Landers Toyota NWA responded

MHAYES2570, Thanks for the thoughtful review! We're glad that Lake could help you out and make your experience great!

March 21, 2020

Drew was wonderful!! Thank you for getting the right part ordered quickly! The service manager was extremely helpful as well and ensured we were taken care of! Thank you! More

by erochelle
Recommend Dealer
Yes
Employees Worked With
Drew Parker
Mar 27, 2020 -

Landers Toyota NWA responded

erochelle, Thanks for taking the time to leave a review! We're so thrilled that you had an awesome experience with Drew, and we look forward to seeing you next time!

March 19, 2020

Highly recommend - we drive our cars for many years and miles. And live out at the lake so reliability is important to us. When ready to trade this one in, we will most likely purchase another Lexus and More

by larrytheleman
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Mar 27, 2020 -

Landers Toyota NWA responded

Larry, Thanks for the kind review! We're glad you had a great experience with our service department, and we look forward to seeing you at your next appointment!

March 19, 2020

Eased my fears by wiping inside of car down before and after service. Also, allowed me to utilize a discount that was acquired, after I checked in. More

by DCL182
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Mar 27, 2020 -

Landers Toyota NWA responded

DCL182, Thanks for the kind review! We're glad you had a great experience with our service department. We look forward to seeing you again in the future for your service needs!

March 16, 2020

Great service performed on my SUV. Service rep let me know about how long the servicing would take. The wait area was very clean and offered a selection of complimentary snacks. More

by stevekroeker
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Mar 16, 2020 -

Landers Toyota NWA responded

Steve, Thanks for the kind review! We're glad you were pleased with your service and comfortable in our waiting area! Thanks again, and we look forward to seeing you next time!

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