4,234 Reviews of Landers Toyota NWA - Service Center
Tacoma parts Great experience dealing with Jason Jones dealing with replacing a part on my 2001 Tacoma. Service was quick as well, and all things considered well Great experience dealing with Jason Jones dealing with replacing a part on my 2001 Tacoma. Service was quick as well, and all things considered well priced. More
Excellent Always friendly and easy to work with. Service is detailed and easy to understand. Wait times are minimal and they offer a shuttle for the times that Always friendly and easy to work with. Service is detailed and easy to understand. Wait times are minimal and they offer a shuttle for the times that require a longer wait. More
Quick routine scheduled maintenance This visit was for an oil change. I always go to Jason Jones' desk because he is so pleasant to deal with. The waiting area at Landers Toyota is very This visit was for an oil change. I always go to Jason Jones' desk because he is so pleasant to deal with. The waiting area at Landers Toyota is very comfortable, to say nothing of the free drinks, popcorn, morning donuts and mints. More
Service Had my oil changed service advisor very helpful And the wait was pleasant enjoyed coffee and snack while I waited on my truck everyone was very frie Had my oil changed service advisor very helpful And the wait was pleasant enjoyed coffee and snack while I waited on my truck everyone was very friendly More
Emergency repair My car stopped working so I took it to the dealership. Not only were they able to quickly identify the issue, they also identified that this was a com My car stopped working so I took it to the dealership. Not only were they able to quickly identify the issue, they also identified that this was a common part failure in my vehicle that would be covered 100%, as well as putting in a software update for a recall that also existed. On top of this, they completed the work two days faster than quoted initially, which means I had my car back in two days. Fantastic experience in a frustrating time. More
Jason Jones rocks Jason does a great job taking care of customers and service is fast. I had a problem with another department t and Jason reaches out to share my conc Jason does a great job taking care of customers and service is fast. I had a problem with another department t and Jason reaches out to share my concerns and ensure there was not a repeat of the incident. More
Quick and efficient Everyone was friendly and helpful. The service was done quickly and with care. Service and parts team members helped me find everything I needed that Everyone was friendly and helpful. The service was done quickly and with care. Service and parts team members helped me find everything I needed that day. More
First Service So easy to get in before work and wait in the lobby. Free WiFi and coffee while I wait and knock out my morning emails and tasks. Great place and frie So easy to get in before work and wait in the lobby. Free WiFi and coffee while I wait and knock out my morning emails and tasks. Great place and friendly staff! More
Friendly and helpful Everyone was very friendly and helpful. They seem to be very well staffed. Waiting area has wifi and popcorn. I did find it confusing on where to driv Everyone was very friendly and helpful. They seem to be very well staffed. Waiting area has wifi and popcorn. I did find it confusing on where to drive up. There are 4 garages but no label/arrows on where to wait. To answer: everyone just goes through service (no matter if its just express). Its also faster if you make an appointment. But i wasnt told how to do that for next time. they estimated about 2hrs to finish job, they took a little under that without me making an appointment. Check out was easy, they texted me when it was done. Would come back again. More
Consistently great service I always appreciate the speed of service and customer care. Thank you, Jason for taking care of our cars and getting us in and out efficiently. I always appreciate the speed of service and customer care. Thank you, Jason for taking care of our cars and getting us in and out efficiently. More