4,234 Reviews of Landers Toyota NWA - Service Center
Informed service was not completed AFTER got car back This was very sloppy service. I had two (2) recalls to attend to, plus a regular service visit. Ten minutes after I left the dealer they called my h This was very sloppy service. I had two (2) recalls to attend to, plus a regular service visit. Ten minutes after I left the dealer they called my home phone, but left no message. Only the next day did they call again to alert me that "one little thing" still needed to be completed on one of my recalls. This is unacceptable. More
Recall I thought it was great that my car was wash after the recall was done. Very nice gesture for the service dept. to do. Very friendly and helpful staff. I thought it was great that my car was wash after the recall was done. Very nice gesture for the service dept. to do. Very friendly and helpful staff. More
Service I called to set up a service appointment and didn’t realize the person scheduled me at a location about three hours from where I live. When I arrived I called to set up a service appointment and didn’t realize the person scheduled me at a location about three hours from where I live. When I arrived at my local dealership, where I purchased the Tacoma, Seth Snyder greeted me with a big smile. I told him my appointment was @ 7:20 am but the name given to me to go to when I arrived was not on any of the desks. That’s when he pulled up my appointment told me what had happened but not to worry. He proceeded to sign me in and get it started. He was very nice. I was only there maybe 30 minutes (I expected an hour at least knowing I was extra work for them). Appreciate Seth so much. I’ll be calling him directly for my next appointment. More
Very professional and courteous service department. Ms. Taylor was very professional and the price that she quoted was the price that I paid when I left. Very good experience! Bill Wright, Lexus owner Ms. Taylor was very professional and the price that she quoted was the price that I paid when I left. Very good experience! Bill Wright, Lexus owner. More
Service and recall repair Johnny and his team always provide excellent service. They provide courteous interface for all parts of the experience. These are the reasons we have Johnny and his team always provide excellent service. They provide courteous interface for all parts of the experience. These are the reasons we have had our car serviced here for 6 years. More
GREAT EXPERIENCE I was able to drop my truck off for service and work while I was waiting. Paying for the service through the app was convenient and I had no wait tim I was able to drop my truck off for service and work while I was waiting. Paying for the service through the app was convenient and I had no wait time when I was ready to leave. More
Excellent service as always from Drew and Friends Appreciated on-time appointment and service. Was greeted in usual good way. I was able to wait and the repairs were successful. I am able to use my Bl Appreciated on-time appointment and service. Was greeted in usual good way. I was able to wait and the repairs were successful. I am able to use my Bluetooth again. More
Great service Fast and efficient. Explained everything and not pushy. When I pointed out a minor oversight he was quick to correct. I really appreciate it. Thank yo Fast and efficient. Explained everything and not pushy. When I pointed out a minor oversight he was quick to correct. I really appreciate it. Thank you More
Good quality customer service! I am very pleased with the customer service that I received from Steve Landers. They are professionals and treat you with respect. Good quality serv I am very pleased with the customer service that I received from Steve Landers. They are professionals and treat you with respect. Good quality service is hard to come by these days but Steve Landers provides services that is top quality. Thank you for your professional care and service. I would highly recommend your company. More
Great Place I drive from Fayetteville because they do such a great job. Josh helped me and he did a excellent job explaining things. He was very polite and helpfu I drive from Fayetteville because they do such a great job. Josh helped me and he did a excellent job explaining things. He was very polite and helpful. I have been going there for years and will continue to go there. More