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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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January 18, 2019

Informed service was not completed AFTER got car back This was very sloppy service. I had two (2) recalls to attend to, plus a regular service visit. Ten minutes after I left the dealer they called my h More

by fayettevilledriver
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason, in service, Andrew Gates
Jan 22, 2019 -

Landers Toyota NWA responded

We apologize that our team did not finish the recall work on your vehicle before you left our service department. We want to fix this, so please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444. Thank you.

January 18, 2019

Recall I thought it was great that my car was wash after the recall was done. Very nice gesture for the service dept. to do. Very friendly and helpful staff. More

by KK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Jones
January 18, 2019

Service I called to set up a service appointment and didn’t realize the person scheduled me at a location about three hours from where I live. When I arrived More

by NALOVE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Snyder, Service Advisor
January 17, 2019

Very professional and courteous service department. Ms. Taylor was very professional and the price that she quoted was the price that I paid when I left. Very good experience! Bill Wright, Lexus owner More

by Chap1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wallace
January 17, 2019

Service and recall repair Johnny and his team always provide excellent service. They provide courteous interface for all parts of the experience. These are the reasons we have More

by LPATRICK64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
January 17, 2019

GREAT EXPERIENCE I was able to drop my truck off for service and work while I was waiting. Paying for the service through the app was convenient and I had no wait tim More

by rla7137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
January 17, 2019

Excellent service as always from Drew and Friends Appreciated on-time appointment and service. Was greeted in usual good way. I was able to wait and the repairs were successful. I am able to use my Bl More

by chadjonesmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
January 16, 2019

Great service Fast and efficient. Explained everything and not pushy. When I pointed out a minor oversight he was quick to correct. I really appreciate it. Thank yo More

by Abbydav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
January 16, 2019

Good quality customer service! I am very pleased with the customer service that I received from Steve Landers. They are professionals and treat you with respect. Good quality serv More

by penzo, belinda18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Great Place I drive from Fayetteville because they do such a great job. Josh helped me and he did a excellent job explaining things. He was very polite and helpfu More

by SUSAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Murrah
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