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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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January 07, 2019

Every one was pleasant and service was great. Thanks I was there to have the front brake pads replaced on a 2001 Toyota Camry. They also found that the cylinders gaskets needed replacement as there was o More

by KENNETHIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Drew Parker
January 06, 2019

Thanks! We had a great experience during our service visit. Taylor was very friendly and helpful. Thanks Steve Landers Toyota! We continue to look forward to More

by REDDIE71123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wallace
January 06, 2019

Always professional, friendly. I've never been to a better service department at a dealership before. Everyone has been very helpful and nice at each visit & I highly recommend taki More

by HW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
January 06, 2019

Best in Class Service Fast and friendly! Drew was very thorough and professional. We have been coming here for my daughters car when she comes home from college. Always More

by lwd40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
January 05, 2019

Efficient service Thorough check of my van and efficient oil change. My kids and I were in and out within about an hour mid-morning. Thanks for dependable service. More

by JENHIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
January 05, 2019

They always make time for their customers and treats them f Excellent service. On time. Always within estimate on money and time. When a rock hit my grill sensor, they researched the issue and found where To More

by MCOTTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniel's, Seth Snyder, Joshua Murrah, Andrew Gates
January 05, 2019

Best Service I’ve been taking my 16 year old Highlander for service since I bought it new. Service department always does what I ask, tell me if they find somethi More

by THOGS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Parker
January 05, 2019

Waste of time Made an appointment for my vehicle to get an engine light checked at 0700. They didn’t pull my Jeep around until after 0815. Why even make an appointm More

by Dgayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A man in service.
Jan 14, 2019 -

Landers Toyota NWA responded

We're sorry to know that you didn't enjoy your recent service visit with us. We apologize that it took us a little longer to get to your vehicle than it should have that morning. As far as the type of repair, the warranty dictates what is and isn't covered, not us. We hope you'll give us another shot at fixing this issue on your vehicle. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 so she can help. Thanks.

January 05, 2019

Kindness and honesty I appreciated Mark’s kindness and honesty. He was upfront about everything and didn’t take advantage of me. He also told me about their tire sales tha More

by VALERIEJ.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
January 04, 2019

Schedule repairs Unable to coordinate repairs person who does the work.three times now even after I fully explained the need to coordinate my appointment with him More

by richard.66.ar
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know who scheduled my appointment
Jan 04, 2019 -

Landers Toyota NWA responded

Richard, we're glad you found our employees friendly, and we apologize that you've had issues trying to schedule an appointment. We want to help with this. We have an online scheduler on our website if you'd like to try that, or you can call our Customer Relations Manager Blair Brewer to set something up. She can be reached at (479) 845-1444. Thanks.

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