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Landers Toyota NWA - Service Center

Rogers, AR

4.4
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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December 29, 2018

Good service I have always had a good experience in the service department. Johnny always makes sure the service is done efficiently and explains it well. He's tak More

by BANNCRAFT49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny G
December 29, 2018

It’s not the same Steve landers Service desk person rude...didn’t wash my car after having it serviced...when I buy a new Toyota I will be going back to Fayetteville Toyota !!!!!! More

by FERGI61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Jan 03, 2019 -

Landers Toyota NWA responded

Fergi, we apologize that you weren't treated as well as you should have been during your last visit. We'd like to make this up to you as we'd like to retain your business. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 so she can help. Thanks.

December 29, 2018

Very good experience Very good work and courtesy. Friendly and helpful service and Mark in parts dept was helpful in answering question about installing a backup camera. M More

by JMJANOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service dept.
December 29, 2018

Great Experience from scheduling to completion! I came in for my 20,000 mile service. Seth was very nice and helpful. My only wish was that the car was washed when finished. Not sure if that's offer More

by RAVGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Andrew Gates
December 29, 2018

Johnny is always great! Appreciate Johnny’s attention to detail. He always makes sure we are taken care of when we come in. Also appreciate Esteban coming over to say hello. More

by Mom 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
December 28, 2018

Great honest service department Service department has quick service and were honest in diagnosis instead of just replacing what I thought was wrong. They saved me from spending unn More

by Angela R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones
December 28, 2018

15,000 mile service Great service every single time! Never disappointed when I come here. I purposefully drive up to bentonville from Fayetteville for this location becau More

by MADISONSMITH347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roche
December 28, 2018

Average service but room for improvement. They wash your vehicle as part of the service, but I wish they would vacuum the inside like my wife's Mazda dealership. I also had to stand around fo More

by KJMB1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
December 28, 2018

Oil Change and Car Recall I had a great experience at this dealership! The staff was kind, patient, and answered all of the questions I proposed to them. It is affordable quick More

by MATTHEWJSMITH627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hastings
December 28, 2018

Fast and freindly service The entire staff I had contact with were freindly & curteous. My routine service was completed within about 30 minutes. It was a great experience. More

by keith.scheuerell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
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