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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews

4,234 Reviews of Landers Toyota NWA - Service Center

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October 20, 2018

Oil Change I think that almost two hours for oil change is a lot of time. I am using this service just because it is free for a year. More

by NANCY.PADILLA
Customer Service
Recommend Dealer
No
Employees Worked With
Blair Burns
Oct 23, 2018 -

Landers Toyota NWA responded

Nancy, we're sorry you had a longer wait than you expected for your oil change. Every now and then we get a little backed up and repairs take a little longer than we first estimate. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 if you'd like to talk about this further. Thanks.

October 20, 2018

Quick and efficient Easy this time. Nice shuttle and no wasted time. Don't like the process for making an appointment. You call and get a live person who then puts you More

by MELODIALAMMEY2
Recommend Dealer
Yes
Employees Worked With
Jason in Service and Barbara.
October 20, 2018

Good job Steve Landers Toyota! Great service and friendly people. The issues were fixed in a timely manner. All employees were very helpful. Jason was great. I have no complaints an More

by WMN Vikings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones, Andrew Gates
October 20, 2018

Came in for an inspection It took almost 2 hours for my inspection. That seems like a ery lomg time. There needs to be more advisors available. I waited a long time to speak w More

by jamietablemesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth, Michael Roche
Oct 23, 2018 -

Landers Toyota NWA responded

Jamie, we're sorry that your inspection took two hours. That's longer than it normally takes and we were short on people that day. Please give our Customer Relations Manager Blair Brewer a call at (479) 845-1444 so she can help. Thanks.

October 19, 2018

Great service! The service department is always friendly and extremely professional every visit. The service has always been timely, which is very important to my bu More

by TIMS_JOSHUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
October 19, 2018

Great service and on time! Was able to make appointment on line which I really like. Arrived early and was taken care of by Taylor Wallace. She offered additional services and t More

by TERRIEWILKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Wallace
October 19, 2018

Quick efficient Smooth. Quick. Effiecent. My experience was better here than any other Toyota dealership. They are setting the bar for routine service. In and out eas More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
October 18, 2018

Very good always work with the same service rep because he is awesome and treats me well. Makes for a good experience every time. Thank you :-) djksdj More

by drew@1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You guys need to add G to the list! He has probably been there as long as any of these others!! Probably longer! Give him a raise too!
October 18, 2018

Windshield replacement Toyota service worked with me on getting the fastest service, best price, and was flexible with my schedule. Thanks to everyone who helped - service a More

by Fan of Steve Landers Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie and Randy in parts, Jason and Seth at the counters.
October 18, 2018

Wonderful and Quick Service Service was great, and always so efficient. I am always in and out in under and hour. I used to sit for three hours at my prior dealership. More

by Jaime12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
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