Landers Toyota NWA - Service Center

Oil change Very quick service. Showed up with no appt and was in and out in 30 mins. Staff has always been helpful and friendly. Only place I bring my Tacoma to Very quick service. Showed up with no appt and was in and out in 30 mins. Staff has always been helpful and friendly. Only place I bring my Tacoma to. More

Excellent service I appreciate having the car maintained in excellent condition and I especially appreciate being told about things that don't need doing; it enables me I appreciate having the car maintained in excellent condition and I especially appreciate being told about things that don't need doing; it enables me to feel I can truly trust the dealership to treat me honestly and not take advantage of me. And I really appreciate the friendliness and personalness. More

Prompt and excellent service An excellent customer experience. I had an oil change and tire rotation appointment. I was seen promptly and the "items to be accomplished" were exp An excellent customer experience. I had an oil change and tire rotation appointment. I was seen promptly and the "items to be accomplished" were explained clearly (Thanks, Johnny Gutierrez). The job was completed in a timely manner. More

Quick and very Professional They had me in and out in an hour. I was given an estimate when I left for new brakes and the amount of time that service would take. Now I will be ab They had me in and out in an hour. I was given an estimate when I left for new brakes and the amount of time that service would take. Now I will be able to plan and schedule my service appointment around my busy schedule. More

Regular car service The service provided in Steve Landers excellent. It’s very easy to set up a appointment and the whole process is seamless. I just shown up and my car The service provided in Steve Landers excellent. It’s very easy to set up a appointment and the whole process is seamless. I just shown up and my car service was taken care like in 30 mins that’s a negligible less waiting time. I would recommend Steve Landers to anyone who is looking for a good service. More

15,000 service Brought my truck in for the fifteen thousand miles service. Customer service and overall experience was exceptional. I would highly recommend this dea Brought my truck in for the fifteen thousand miles service. Customer service and overall experience was exceptional. I would highly recommend this dealership to everyone that I know. More

Bad lug nuts Just moved to NW Arkansas from the N Houston area and needed my tires rotated. The Landers Service rep found that the lug nuts on my vehicle were too Just moved to NW Arkansas from the N Houston area and needed my tires rotated. The Landers Service rep found that the lug nuts on my vehicle were too worn to safely remove. My previous service dealer apparently had worn sockets. Instead of taking them off they consulted me prior to removing them. My previous service provider was contacted and graciously provided all new lug nuts because I have always had my vehicles serviced at the dealerships. Hurray for Toyota service providers. More

Great customer service I was very impressed with the service I received during check in and check out with the friendliness and level of detail. I will say their process is I was very impressed with the service I received during check in and check out with the friendliness and level of detail. I will say their process is so detailed that it really slows down the process and makes it take a very long time to check in and out More

Awesome customer service The service center went beyond normal to help me. On my way to have my oil change I had a flat tire. The service department sent a young man out and h The service center went beyond normal to help me. On my way to have my oil change I had a flat tire. The service department sent a young man out and he changed the tire and then followed me back to the service bay. More

Check engine light Service was on time and I was kept informed thru the repairs. I was offered options on how to proceed and given a lifting of additional work needed. Service was on time and I was kept informed thru the repairs. I was offered options on how to proceed and given a lifting of additional work needed. More