Landers Toyota NWA - Service Center

2011 Toyota Prius 200,000 service Appointment arrangements made via text through Jason Jones: 5+ Greeting by welcome staff: 5+ Check in with Jason Jones and information provided th Appointment arrangements made via text through Jason Jones: 5+ Greeting by welcome staff: 5+ Check in with Jason Jones and information provided throughout process: 5+ Preliminary Alignment check with printout: 5+ Complementary car wash: 5+ Service Work: 4 (80%) guard / splash pan under engine not properly secured Waiting area: 5+. complementary popcorn, coffee, soft drink, water (donuts already consumed); tables and chairs @ which one can work in relative quiet; TV viewing area (always have something better to do/but it’s available for those who have such interest More

Higher Clean place fast service and friendly I will be back for service and I will tell friends about u guys and free drinks and donuts was real nice Clean place fast service and friendly I will be back for service and I will tell friends about u guys and free drinks and donuts was real nice More

Seevice He was very kind and professional and got me in and out quickly !!😀😀😀 that made me happy that I had a little extra time in my day off He was very kind and professional and got me in and out quickly !!😀😀😀 that made me happy that I had a little extra time in my day off More

Exceptional I have rated this all stars because Drew Parker - answered all my questions and took took great care of not only my car but me as well. I have rated this all stars because Drew Parker - answered all my questions and took took great care of not only my car but me as well. More

Excellent Service! All my concerns addressed, issue resolved. I did not have an appointment but they were still able to get me taken care of that afternoon. Service mana All my concerns addressed, issue resolved. I did not have an appointment but they were still able to get me taken care of that afternoon. Service manager went out of his way to get me a ride back to work quickly, ended up driving me in his personal vehicle. More

Quick and good service Steve Landers is alway professional anytime and every time I've been. When waiting on service great spacious, comfortable waiting area. Would recommen Steve Landers is alway professional anytime and every time I've been. When waiting on service great spacious, comfortable waiting area. Would recommend to anyone. Worked with Kevin Dabney and he was great! More

ThE review I brought my toyota forerunner in for its 35000 mile tune up. It was easy and when it was finished they called and I picked it back up. I brought my toyota forerunner in for its 35000 mile tune up. It was easy and when it was finished they called and I picked it back up. More

Organized polite excellent service Met by a polite service guy when I pulled in, taken to another polite service guy to check in. Informed of all charges. Done in the amount of time th Met by a polite service guy when I pulled in, taken to another polite service guy to check in. Informed of all charges. Done in the amount of time they said it would take. Nice facility to wait in. More

Door Repair Brought vehicle in at 7AM & received a shuttle at 7:30AM. Received call/text and email that car was fixed around 9:30AM. Shuttle arrived at my work Brought vehicle in at 7AM & received a shuttle at 7:30AM. Received call/text and email that car was fixed around 9:30AM. Shuttle arrived at my work and able to pick up car at 10:30AM. Overall, the process took 3.5 hours. My advisor, Seth was very courteous and my extended warranty covered the part/labor. No questions asked. More

"The Essence Of Service" by Landers Toyota When it comes to Service Excellence, Landers Toyota wrote the book. I had 120,000 mile service done on my FJ Cruiser with a front-end alignment. I got When it comes to Service Excellence, Landers Toyota wrote the book. I had 120,000 mile service done on my FJ Cruiser with a front-end alignment. I got there in the morning and they were ready to go. The waiting area is clean and comfortable with donuts and coffee or assorted drinks. I was given a list of the work to be done and an estimate of what it would cost. The brake inspection showed I needed new front brakes. They had started to grind so that didn't surprise me. I was told how much that would cost, including tax. There were also 3 recalls, 2 minor and 1 pretty labor intensive that they were required to do, at no cost to me. Since I would be there a while, I was offered a vehicle in case I needed to go eat. When the job was done, FJ had a good wash, the bill was true to the estimate and I was on my way with a 4 page detailed list of what had been done. I will ALWAYS go to Landers Toyota for my FJs needs. Toyotas ROCK! More