Landers Toyota NWA - Service Center

Amazing this is my second car from steve landers and wont go any where else. its easy the people friend and alwats somebody to help with any question. this is my second car from steve landers and wont go any where else. its easy the people friend and alwats somebody to help with any question. More

Disappointed Even though the mileage didn't meet the criteria for changing the oil, evidently it's ok to let several months go by without changing oil. I was unde Even though the mileage didn't meet the criteria for changing the oil, evidently it's ok to let several months go by without changing oil. I was under the impression that oil will break down over time. More

Great service It’s always a great experience when I’m at Toyota. Juan was great and very friendly. I got to spend time with my son, Juan Mason?? It’s always a great experience when I’m at Toyota. Juan was great and very friendly. I got to spend time with my son, Juan Mason?? More

Good service They seem a little overwhelmed and some seem preoccupied. I can’t thank them enough for getting me in when they really did not have a slot to do so. They seem a little overwhelmed and some seem preoccupied. I can’t thank them enough for getting me in when they really did not have a slot to do so. I happen to be in the area for a family emergency and they worked me in so I did not have to worry about the drive back later since I live 60 miles away. I appreciate and value that service tremendously. More

Excellent Drew Parker Service Advisor was very courteous and explained clearly what needed to be done to my car and how much it cost and how long it would take Drew Parker Service Advisor was very courteous and explained clearly what needed to be done to my car and how much it cost and how long it would take More

Rear brakes and front end repair. What happened to the free loaner vehicle for your long standing customers? I had to pay for a whole day of rental when the repair only took a few hou What happened to the free loaner vehicle for your long standing customers? I had to pay for a whole day of rental when the repair only took a few hours. This is very important to those of us who have other appointments and cannot sit and wait. More

Service with a smile Everyone was friendly and helpful. Went in for a service and instead of the initial 3.5 hour wait it was only 1.5 hours. Josh was great and very profe Everyone was friendly and helpful. Went in for a service and instead of the initial 3.5 hour wait it was only 1.5 hours. Josh was great and very professional. More

Service guys trying hard to remedy issue. They kept working to figure out the issue and it's being resolved in a relatively short time frame after we first made the appointment. They kept working to figure out the issue and it's being resolved in a relatively short time frame after we first made the appointment. More

Rating of service Friendly and competent staff—service completed in a reasonable length of time, and need for extra service explained completely, I’ve never had proble Friendly and competent staff—service completed in a reasonable length of time, and need for extra service explained completely, I’ve never had problems with any service completed at the dealership. More

Always willing to help Johnny is the service advisor I usually always work with. He is always ready to answer questions and is always completely honest and up front. I appre Johnny is the service advisor I usually always work with. He is always ready to answer questions and is always completely honest and up front. I appreciate it and will continue to do business here with Toyota. More