4,234 Reviews of Landers Toyota NWA - Service Center
Very efficient service The service crew was very polite and efficient. The waiting area is very comfortable. Check in is very quick and easy. Everyone is friendly and pl The service crew was very polite and efficient. The waiting area is very comfortable. Check in is very quick and easy. Everyone is friendly and pleasant More
Excellent Service Dew was awesome and took care of us. We had a problem when we came to pick up our truck. Drew called and made sure we knew he was on it and got us f Dew was awesome and took care of us. We had a problem when we came to pick up our truck. Drew called and made sure we knew he was on it and got us fixed up. More
Standard maintenance service. Appointment was for 0930. Arrived at 0935. At 1200 ask one of the service rep about my vehicle. Found paperwork laying in a stack of papers on a de Appointment was for 0930. Arrived at 0935. At 1200 ask one of the service rep about my vehicle. Found paperwork laying in a stack of papers on a desk no one was using. Don’t know exactly how long paperwork was laying there. If I had not ask about the car no telling how much longer I would have had to wait. More
Service Get bunch of employees. We are always treated with respect and courtesy. They work hard to make their customers happy. Very accommodating and profess Get bunch of employees. We are always treated with respect and courtesy. They work hard to make their customers happy. Very accommodating and professional. Service department is on top of their game. More
Fast, excellent service . Highly recommend this dealership. Great employees. Standard maintenance service took about an hour, which was what I expected. Very happy with my de . Highly recommend this dealership. Great employees. Standard maintenance service took about an hour, which was what I expected. Very happy with my decision to use them. More
checked in and was ready to go in less than 45 minutes Fast courteous service. Car was washed but no vacuum on inside. I would like to receive a courtesy vacuum with service. Seth explained all detail of s Fast courteous service. Car was washed but no vacuum on inside. I would like to receive a courtesy vacuum with service. Seth explained all detail of service and receipt for me. More
Check engine light: nightmare or an annoyance The unknown is always traumatic. The light came on in my 2001 Highlander, so I did the obvious investigations as defined by the internet to no avail. The unknown is always traumatic. The light came on in my 2001 Highlander, so I did the obvious investigations as defined by the internet to no avail. I took it into Steve Landers and within an hour I was on the road again with no sign of the light—air hose had become disconnected. More
Great customer service Excellent customer service. I enjoyed my experience at Steve Landers Toyota. Steve Landers Toyota even provides their customers with good clean qual Excellent customer service. I enjoyed my experience at Steve Landers Toyota. Steve Landers Toyota even provides their customers with good clean quality bottled water to drink and very comfortable chairs while they are waiting. More
30,000 service/oil change Prius Easy to same day schedule..got me in right away explained what was to be done..had prepaided maintenance agreement was on file no issue ...was complet Easy to same day schedule..got me in right away explained what was to be done..had prepaided maintenance agreement was on file no issue ...was completed in time advised More
Good service Easy to schedule 5k service online. Car was ready when they said it would be and the wait was reasonable. Service advisor was courteous and the car wa Easy to schedule 5k service online. Car was ready when they said it would be and the wait was reasonable. Service advisor was courteous and the car wash is always appreciated. More