Landers Toyota NWA - Service Center

Flat repair I had a flat on my 2013 Nissan Frontier, recently purchased at Landers. Thanks to David, Ricky and Kevin my flat was fixed and i got a new set of lock I had a flat on my 2013 Nissan Frontier, recently purchased at Landers. Thanks to David, Ricky and Kevin my flat was fixed and i got a new set of locking lug nuts. More

No notification I have always had my 2016 4Runner serviced at Landers Toyota and every time get great service. Although recently I scheduled a 45k mile service by pho I have always had my 2016 4Runner serviced at Landers Toyota and every time get great service. Although recently I scheduled a 45k mile service by phone and was told that it might take up to 2 hours since they were going to check my differential. So I made the appointment for 11:30 and just planned to have my wife come pick me up for lunch. I dropped my vehicle off at 11:00 and was told that they would call me when it was finished - I returned around noon, knowing that I may have to wait a bit, which was no problem. I sat and worked on my laptop for awhile and realized that it was 2:00 and that my name had not been called nor had I received a phone call. So I went to check on the status and the CSR told me that it was finished and that he had called and left a voicemail. I did not have a missed call nor a voicemail. Not sure if they just forgot about me, but I suspect if I had not gone up there, I may still be sitting there. Usually really great service, however since I get one of these surveys every time I go in, I thought that I would leave some constructive criticism. More

Good Experience Friendly staff, service completed in a timely manner and service department schedules me within 24 to 48 hours. Seth got me checked in and out quicke Friendly staff, service completed in a timely manner and service department schedules me within 24 to 48 hours. Seth got me checked in and out quicker than was expected. More

Tire repair Had a nail puncture a tire. Unable to repair as nail was in sidewall so had to buy a new tire for $188. Too bad but just bad luck. Had a nail puncture a tire. Unable to repair as nail was in sidewall so had to buy a new tire for $188. Too bad but just bad luck. More

Great service and awesome dealership A very pleasant experience. Our service tech, Jason Parker, was very friendly and thoroughly professional. He informed us at the outset how long our A very pleasant experience. Our service tech, Jason Parker, was very friendly and thoroughly professional. He informed us at the outset how long our service would take and answered all our questions. The waiting area is customer friendly with a large screen TV, fresh popcorn, and free drinks. More

Drew Parker knocks it out of the park AGAIN !!!! Drew Parker on point again, he sets my apt, I arrive, he has a courtesy van waiting to take me to my job and sends it back when service is complete. C Drew Parker on point again, he sets my apt, I arrive, he has a courtesy van waiting to take me to my job and sends it back when service is complete. Customer care in a nutshell!! More

Father Day Gift My son took my Tacoma in for oil & filter change for my father day while I was on vacation. The service department helped him get my Tacoma serviced a My son took my Tacoma in for oil & filter change for my father day while I was on vacation. The service department helped him get my Tacoma serviced and did not try to add other maintenance like other dealerships do. Thanks to all the service department employees that had helped my son. More

Great Customer Service Great customer service!! I had no appointment and Jason got me right in. Vehicle was ready in the time frame promised. Love that they washed my c Great customer service!! I had no appointment and Jason got me right in. Vehicle was ready in the time frame promised. Love that they washed my car with the 25,000 service / mile check up. More

Excellent service! Pedro and Bill were very nice and was willing to help make things happen to make this purchase of my new Toyota Camry possible! I loved my old Camry! Pedro and Bill were very nice and was willing to help make things happen to make this purchase of my new Toyota Camry possible! I loved my old Camry! Very pleased with Toyota Vehicles! Zack was also very nice with the Financing! Thanks Pedro and Bill! More