4,234 Reviews of Landers Toyota NWA - Service Center
I was very upset First, your customer service person, I think his name is Seth, did an excellent job of dealing with me, especially when I became very upset. I would First, your customer service person, I think his name is Seth, did an excellent job of dealing with me, especially when I became very upset. I would give him 5 stars. He informed me that my brakes needed replacing...which I knew. However, when he told me my extended warranty would not cover any of it I became very upset. I got the sacrificial monthly payment warranty because I am down almost to the poverty level...and not really "getting by." Thus, I was very disillusioned and distraught. I cannot afford $281+...so I don't know what I'm going to do. More
quick service today!! Had an excellent experience with my service appt this morning. Very friendly staff. Great waiting area. Comfortable seating. drinks and snacks availa Had an excellent experience with my service appt this morning. Very friendly staff. Great waiting area. Comfortable seating. drinks and snacks available. I was in and out in less than one hour! More
Quick fast service Came in for an oil change. Didn’t have an appointment. Was greeted immediately and wasn’t treated like I did something wrong because I didn’t have an Came in for an oil change. Didn’t have an appointment. Was greeted immediately and wasn’t treated like I did something wrong because I didn’t have an appointment. Instead, I got fast service (under 35min it seemed) and my car was ready, washed, and recommendations given about Service needs. Additionally, a plastic grill on front of car always seems to come dislodged and your techs even fixed and positioned it back where it needed to be. Great work! E More
Quick Service was very quick. Waiting area comfortable and clean. Employees were are very helpful. They got me in and out under an hour as promised. Service was very quick. Waiting area comfortable and clean. Employees were are very helpful. They got me in and out under an hour as promised. More
Timely The length of time for the service was exactly as quoted. I was checked in on time and out on time. Thoroughly reviewed inspection notes upon checkout The length of time for the service was exactly as quoted. I was checked in on time and out on time. Thoroughly reviewed inspection notes upon checkout with me More
Superior I always receive superior service and today was no different. I enjoy coming in because everyone is always friendly and makes you feel welcome. Our se I always receive superior service and today was no different. I enjoy coming in because everyone is always friendly and makes you feel welcome. Our service writer Drew was exceptional and we enjoyed some pleasant conversation with Barry. Mike Roche even managed to catch us and say Hi before we left. Keep up the good work guys! More
Ptofessional Very helpful and professional. Worked hard to get me what I wanted. I left feeling I made a good deal for both dealer and me. Would recommend Aarr Very helpful and professional. Worked hard to get me what I wanted. I left feeling I made a good deal for both dealer and me. Would recommend Aarrpn yo any prospective buyer More
Very professional,quick in time 5000 mile service. Very quick service. They got me in at appointment time took under an hour. Very pleased with the service and explaining of the serv 5000 mile service. Very quick service. They got me in at appointment time took under an hour. Very pleased with the service and explaining of the service I recieved More
work was done on time. Tires were replaced and aligned. Done on time as promised. Everyone was friendly and I was contacted upon the finish. I would do all of my service Tires were replaced and aligned. Done on time as promised. Everyone was friendly and I was contacted upon the finish. I would do all of my service work here. More
Expert service done within time allotted. Very friendly service. Price of the service for the brake replacement was higher than non dealer shops but I truly trust the quality of work I receiv Very friendly service. Price of the service for the brake replacement was higher than non dealer shops but I truly trust the quality of work I receive there. More