Landers Toyota NWA - Service Center

Best Dealership Service! Recently I had my Toyota Prius serviced at the Toyota of Northwest Arkansas. When I first moved here approximately 7 years ago there was not a Toyota Recently I had my Toyota Prius serviced at the Toyota of Northwest Arkansas. When I first moved here approximately 7 years ago there was not a Toyota Dealership in the Rogers/Bentonville area...I had to go to Fayetteville to find a Toyota Dealership which I found very inconvenient. This new Dealership was under construction and I couldn't wait for it to open! Every time I visit this Dealership for any reason I am impressed with the friendly and professional way I am treated. Not only do they go out of their way to fit me in when my schedule allows, they also complete the work efficiently and in a timely manner. They even arranged for me to have a loaner car so I could complete my errands while the work was being done. Johnny Guiterez always handles the paperwork portion of my visit quickly p, explains the charges, and is more than willing to answer any questions I have, taking the time to make sure I am comfortable with the experience. I have a friend who has used a different dealership in the area and came away having had a horrible experience...that never happens to me at Toyota of Northwest Arkansas! I highly recommend this Dealership to anyone, with any make of car, and am confident that their experience will be as positive as mine always is! More

Great Place Service is always great here. Mr Joiner went above required to show me options on tires which I will need soon. I will be back. Service is always great here. Mr Joiner went above required to show me options on tires which I will need soon. I will be back. More

As usual working with Steve and the Service Department and Rodney and his team in Parts is FANTASTIC! I recommend this outstanding Service and Parts teams to working with Steve and the Service Department and Rodney and his team in Parts is FANTASTIC! I recommend this outstanding Service and Parts teams to everyone I know. Rodney More

Friendly and promp This was the first service for my 2014 sienna. We live for hours away and got there about an hour early. We were promptly greeted and treated with the This was the first service for my 2014 sienna. We live for hours away and got there about an hour early. We were promptly greeted and treated with the utmost respect. Our service was done in a very reasonable amount of time. I have dealt with many different dealership's service departments but this one has been the best one to date. They treated me as a customer and not like just another vehicle to be worked on. Keep it up!! More

I have been very pleased with the help I received from Don Joiner in the service department during recent visits and Brandon Whitehouse on the original sale of my 2013 Toyota Highlander. Excellent repres Don Joiner in the service department during recent visits and Brandon Whitehouse on the original sale of my 2013 Toyota Highlander. Excellent representatives and assets to your business. More

Great fast service, love this place have bought 4 cars there. Its my favorite place to come for service. Very clean and great coffee. Love it! there. Its my favorite place to come for service. Very clean and great coffee. Love it! More

Brooke helped me with profesionalism.i was satisfied, only thing im curious about is that vin number doesnt show anymore.maybe they put windshield alittle low.hopefuly water doesnt come through top part. only thing im curious about is that vin number doesnt show anymore.maybe they put windshield alittle low.hopefuly water doesnt come through top part.maybe im too picky.is this normal?thanks again and I recomend her to anyone More

I brought our 2013 RAV4 in for our 25,000 mile service earlier this week. I'm impressed each and every time my wife or I go into the dealership. It's our first Toyota and we should have probably owned o earlier this week. I'm impressed each and every time my wife or I go into the dealership. It's our first Toyota and we should have probably owned one before now. Besides the vehicle being all we had hoped for, the buying experience and the routine service appoinments are also admirable. This morning Dan Joiner in the service department could not have been nicer and more helpful during our service appointment. We don't dread going into the dealership, but rather enjoy being around positive minded and helpful people like Dan to help us get whatever we need. More

Toyota of NW Arkansas has the best service department around! They call you to tell you what they found, how much it will cost, and how long it will take before they do a thing! They let you decide wha around! They call you to tell you what they found, how much it will cost, and how long it will take before they do a thing! They let you decide what services you would like done with no hassle. They fix things the first time and correctly. I especially like the valet service ! It's so nice to be out of the weather whether it's ice/snow/rain when getting things out of your vehicle. I have to say I do miss the morning Krispy Kreme donuts and soda. The nearest Krispy Kreme is 60 miles and I had looked forward to that as a treat. I miss the car wash after you get service, too. Johnny Gutierrez was my service adviser. He was very polite and considerate. He called me several times to let me know where service was and how things were coming along. I appreciate knowing the progress instead of just getting a call at the end with a bill. We drive to NW Arkansas for service because it's so much better at this dealership than other dealerships around! More

Very professional; found my appointment in the system and directed me to the waiting area. When my vehicle was ready Mr Doran explained the service details and I was on my way, excellent and directed me to the waiting area. When my vehicle was ready Mr Doran explained the service details and I was on my way, excellent More