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Landers Toyota NWA - Service Center

Rogers, AR

4.5
4,234 Reviews
Call Service Center (866) 951-3834

4,234 Reviews of Landers Toyota NWA - Service Center

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January 04, 2022

Pretty good service. Tim Duran saw that we had a recall on our fuel tank, and replaced it when I came in to program a new key fob. More

by Tblakecooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doran
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad Tim could help you out and keep you up-to-date on your Toyota's service. We hope to see you in the shop next time!

January 04, 2022

The service staff has always been professional and helpful. On our most recent service appointment they honored our 70,000 mile service plan even though it had expired a month prior. More

by Spruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs and for sharing your experience! We're glad our team could help you out. We'll see you in the shop next time!

January 04, 2022

although I had an appointment, ittook a long time to change the oil, almost 2 hours. Very disappointing More

by Fzaldivar9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

We apologize for the delay on your service. We strive to always ensure that we are always less than 1.5 hours, preferably 1 hour, and are sorry that we were unable to meet that expectation during your visit. Thank you for servicing with us and we look forward to exceeding your expectations on your next visit.

January 04, 2022

Visited from out of town. It was easy to get an appointment, easy to find. All were polite and professional More

by davaughan46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad the entire process, even scheduling an appointment, was easy. Give us a call if there is anything else we can help with!

January 03, 2022

Great overall service, excellent customer service and taking care of our needs promptly, all around 1st class experience. More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Mills, Johnny Guiterez, Mark Daniels, Tim Doran
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're glad our team could meet your needs and provide you with a great overall experience. Thank you for leaving a review, and we'll see you in the shop next time!

January 03, 2022

Your service department is always fair and knowledgeable. Johnny G is the man! Will keep coming back! More

by JOSH_EARNHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Guiterez
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for the feedback! We appreciate you choosing us for your service needs, and we'll see you in the shop next time!

January 03, 2022

Fast, Friendly, Courteous Service! I am travel nursing and they got my car right in for it’s 10k maintenance. More

by Jaime Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service! We're thrilled our team could help you with your Toyota's 10k maintenance! Give us a call if there is anything else we can help with.

January 02, 2022

Very good getting your problem solved. Keep you informed Very good getting your problem solved. Keep you informed about what and when you will be on the road. More

by millsapkathy
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
I do not. Know their name
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

Thank you for taking the time to leave a review! We appreciate you choosing us for your service needs. We're happy to hear our team could help get your problem solved, as well as keep you informed. We hope to see you in the shop next time!

January 01, 2022

The waiting area is very clean and welcoming. Service is quick and complete and you are updated on the progress. There is either soft music or the wide screen television playing. More

by itestit2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Report | Print
Jan 05, 2022 -

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad your wait was overall pleasant. Let us know if there is anything else we can help with!

December 29, 2021

Everyone there is so friendly. The service is quick and accurate. Definitely a great place to take your Toyota!! More

by amylamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniels, Seth Snyder
Report | Print
Jan 04, 2022 -

Landers Toyota NWA responded

We appreciate you choosing us for your service needs! We're glad our team could make sure your service was quick and accurate. Thank you for the kind review!

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