Landers Toyota

Fast & Friendly Service Department said my waiting time could be 1-2 hours on the phone. I checked in at my appointment time & 20 minutes later they were finished! I Service Department said my waiting time could be 1-2 hours on the phone. I checked in at my appointment time & 20 minutes later they were finished! I really like their speed & efficiency! More

Maintenance Service I made the appointment the day before with ease. Was greeted promptly with a smiling gentleman ready to get the process started. Chris Freeman was my I made the appointment the day before with ease. Was greeted promptly with a smiling gentleman ready to get the process started. Chris Freeman was my service advisor and was professional in his review of suggested services. My vehicle was ready earlier than promised. Customer waiting room was comfortable and fully stocked with water etc. I’m not sure how the visit could have been better. More

Excellent I arrived for my appointment early and they went ahead and serviced my car and was on my way before my actual appoint time! Mr Freeman was wonderful! I arrived for my appointment early and they went ahead and serviced my car and was on my way before my actual appoint time! Mr Freeman was wonderful! More

I had a 3:20 / 10,000 miles check-up appointmen Service Guy was friendly and took care of my car in a timely manner. He also told me about a recall . Christopher Hogue has great customer service ski Service Guy was friendly and took care of my car in a timely manner. He also told me about a recall . Christopher Hogue has great customer service skills. More

Painless Every employee on every visit I make to Steve Landers Toyota is very helpful in determining what is needed and in carrying the plan to success Every employee on every visit I make to Steve Landers Toyota is very helpful in determining what is needed and in carrying the plan to success More

Excellent I always receive excellent customer service from Lander’s Toyota. They have a great system and a comfortable waiting area. I will likely purchase my n I always receive excellent customer service from Lander’s Toyota. They have a great system and a comfortable waiting area. I will likely purchase my next vehicle from Lander’s simply because of the great service I have received. More

Routine oil change, etc. Got quick service at a fair price, and just came in without an appointment. Also I got some good advice and stuff from the service department. Got quick service at a fair price, and just came in without an appointment. Also I got some good advice and stuff from the service department. More

Landers Service Great service. I arrived and was met immediately by a young man who led me to a service rep. She reviewed my record to ensure there were no recalls. S Great service. I arrived and was met immediately by a young man who led me to a service rep. She reviewed my record to ensure there were no recalls. She prepared the proper paperwork for me to sign. I waited and was very surprised that I was soon my my way. More

Repeat customer of Landers Toyota I was really discouraged before I returned to Landers Toyota for my second new Toyota vehicle. The salesman, Dustin Roseburrow, worked with me until I I was really discouraged before I returned to Landers Toyota for my second new Toyota vehicle. The salesman, Dustin Roseburrow, worked with me until I found the vehicle I wanted and was respectful when I asked dozens of questions. He never made me feel pressured to buy nor intimidated. The service department went above and beyond to make sure I had exactly what I wanted, down to the weathertech floor mats. Everyone in the dealership was friendly and I did not feel pressured to settle for less than what I wanted. I will not even price at another Toyota dealership in the future. More

damaged tire replacement The low tire pressure light came on in my 2017 Highlander and when I was checking the tires, I saw the head of a screw sticking out of one tire. Sinc The low tire pressure light came on in my 2017 Highlander and when I was checking the tires, I saw the head of a screw sticking out of one tire. Since the screw was 1/4 inch from the sidewall, I knew it could not be repaired, so I made an appointment at Landers Toyota. Chase Goshien was my service advisor and he confirmed that the tire was not repairable, but Landers did not have a replacement tire on site. So he went to work on the phone and was able to locate a tire and told me that it would be delivered by noon the next day. This sounded great because we had a trip out of town planned for the next afternoon. Just as he said, the tire was delivered the next morning and was mounted and we were on our way before noon. He kept me informed during the entire process and I appreciated his excellent professionalism very much. More