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Landmark Atlanta Chrysler Dodge Jeep RAM

Atlanta, GA

4.5
300 Reviews

5745 Peachtree Industrial Blvd

Atlanta, GA

30341

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300 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM

November 27, 2018

Great salesman I called landmark of Atlanta to see about a truck on the internet and Travis Hallman answered the phone, he was polite and a great listener to my ques More

by Robt2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Orcutt
Nov 29, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Rob, we truly appreciate the 5-star review! We pride ourselves in serving our customers to the best of our abilities. We are more than happy to hear that Travis was able to accomplish that! Thank you for your visit, have a wonderful day!

November 11, 2018

Jeep Grand Cherokee Service Tim Whitehead, manager of the service department, turned my entire situation around. I was having some issues with my Jeep after a previous repair. He More

by MSF
Recommend Dealer
Yes
Employees Worked With
Tim Whitehead
Nov 13, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Thank you for giving us this review. We highly value customer feedback and we appreciate you taking the time out of your day to share your recent experience with us. We're very pleased to know that Tim took great care of you! We look forward to doing the same with you again.

November 07, 2018

Competent Sales people to deal with Steve and Patrick took the time to listen to my wants and concerns and came up with a deal within the budget range that I told them I was working with More

by F-150 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Patrick, Mike Orcutt
Nov 13, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Thank you for your review! It’s so great to see that you feel our dealership is a 5-star worthy one. Our staff works very hard to ensure that each and every one of our customers leaves our dealership feeling satisfied and we’re glad we were able to do so with you. Thank you for choosing us, we would be honored to serve you again.

November 02, 2018

This dealership seems to struggle with everything.. I brought my truck in for service. I made an appointment prior and was told drop off was a 5 minute process and a loaner would be ready. The summa More

by cumminsDriver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Nov 07, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Hello, I apologize for your experience and would like to help, should you accept. Please contact me if so. I can be reached directly at 678-825-3199 ext.138. Thank you. Sincerely, Mike Orcutt GM Landmark Atlanta

September 16, 2018

Don’t bother I spoke with three different people at the dealership about intermittent issues with my soft top Sebring, was assured they had resources to address th More

by SadSebring
Customer Service
Recommend Dealer
No
Employees Worked With
Several but all the same attitude
Sep 18, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Hello SadSebring. We'd really like to look into this more and talk to you about the situation. Can you provide your name and phone number? Thank you.

Sep 18, 2018 -

SadSebring responded

@Landmark response, please provide and email address so I can respond privately rather than posting this info publicly. THANKS!!!!

Sep 19, 2018 -

SadSebring responded

Update: I got a call from Mr Whitehead, the ‘fixer’ at the dealership. We’re going to explore possibilities for repairing my beloved Elphie, so all is not lost. Lesson learned: if the experience is going south, ask for Mr Whitehead. More to come......

September 05, 2018

THE Most unprofessional and ignorant sales people ever The Sales person, Michelle was unprofessional, She didn't know how to help me so she basically told me I couldn't purchase a car. Bad energy all aro More

by DLJONES
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
Sep 07, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

DL, Thank you for your input. If you could help us further by contacting me it would help us improve. I apologize for your frustration and will hopefully hear from you. Sincerely, Mike Orcutt General Manager Landmark Atlanta 678-825-3199 ext.138

August 31, 2018

Terrible Experience I am so shocked by the lack of professionalism the employees at this dealership have. My initial interaction with salesperson Jarred Perkins was a pos More

by alexal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarred Perkins
Sep 05, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Alexa, Thank you for your input and I apologize for your frustration. Our sales manager and sales person stayed well after closing tying to accommodate you. We gave you our best price and were fully transparent with our pricing. As you are an employee of a car dealership yourself I’m sure you realize we truly wanted to earn your business but were unable to accommodate your requests. Please contact me if I can help you. Sincerely, Mike Orcutt General Manager Landmark Atlanta 678-825-3199 ext.138

August 13, 2018

Excellent Sales Support Both Nate and Josh provided excellent support throughout the entire process. Most of the work with Nate was on the phone on Friday before coming down More

by Jeep Toad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Weinberg, Nathaniel Ziegler
Aug 13, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Hello Jeep Toad, We couldn’t be happier that our team was able provided you with a wonderful experience here at Landmark Chrysler, Dodge, Jeep, RAM of Atlanta. We hope you are enjoying your new vehicle or new vehicle maintenance please come back to visit anytime!

June 05, 2018

Bad buying and service. But contacted me trying to fix it. I had a bad experience at the beginning with my purchase. The Jeep renegade I bought had issues with the sunroof and they had to replace it. Also I ha More

by lex8504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clevland
Jun 08, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

First and foremost, we want to apologize for the inconvenience that we have caused you. Please understand that it was never our intention. It is always great to hear that we can serve our customers with a great experience. We will take the time and effort to build lasting relationships with our customers. We pride ourselves in making it as comfortable and smooth as possible for yourself and others. Have a great day Lex!

May 11, 2018

Good Management/Dodge Challenger I had an issue with my vehicle and Management went above and beyond to make sure that this was taken care of ASAP!! I thought that the maintenance wou More

by dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Whitehead
May 11, 2018 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

It is always great to hear that we can serve our customers with a great experience. We will take the time and effort to build lasting relationships with our customers. We understand that the process of purchasing a new vehicle can be difficult but we pride ourselves in making it as comfortable and smooth as possible for yourself and others.

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